All Technology articles – Page 43
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Retail VoiceCan we still afford for the customer to always be right?
It’s a truth universally experienced in the retail business but so rarely discussed: delivering an outstanding quality of customer experience can’t come at any price, says Colin Gittens at Arvato CRM Solutions
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NewsM&S to sell Adidas and Sweaty Betty online as it extends brand strategy
Marks & Spencer will start selling products from Adidas and Sweaty Betty in an extension of its brands strategy.
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AnalysisThe recreation of secondhand: How new life is being breathed into pre-loved fashion
As Second Hand September hits its fourth year, Retail Week looks at how new life is being breathed into the pre-loved fashion sector
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Innovation of the WeekInnovation of the Week: Amazon enhances Just Walk Out tech for clothes shopping
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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NewsUK consumer confidence inches up but customers still under pressure
UK consumer confidence inched up four points in September as inflation slowed, but customers continue to face financial pressure.
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InterviewQ&A: Fruugo founder Dominic Allonby on international expansion and standing up to Amazon
Retail Week speaks to Fruugo founder and executive chairman Dominic Allonby about the importance of cross-border ecommerce, setting itself apart from the likes of Amazon and why every retailer can benefit from operating in a marketplace
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NewsTikTok shop launches refurbished tech category
TikTok Shop has launched a new refurbished technology product category in the UK for users to buy directly from the platform.
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AnalysisFive ways Shein is disrupting fashion as it posts £1bn in UK sales
In September 2023, Shein’s UK business posted £1.1bn in sales and a pre-tax profit of £12.2m in the 16 months to December 31, 2022, according to a Companies House filing. Here are the key things you need to know about this ecommerce powerhouse and how it is making waves in the fashion industry
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NewsAsda boosts tech team as it separates systems from Walmart
Asda has appointed two new senior members of its technology team to help boost the development of a new strategy and lead on its separation from Walmart.
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Opinion‘Tech modernisation should not be about complex integration’
Retailers no longer have to choose between a rock and a hard place when it comes to modernising technology, says AlixPartners’ Brian Kalms
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DataForecast: Who will win in grocery as inflation begins to ease?
Grocery spend increased by 8.4% and 8.7% on a total and like-for-like basis respectively in the three months to July, according to the BRC-KPMG Retail Sales Monitor. This compares to a 1.5% increase for retail overall. With high rates of food inflation, value has been the key focus and, despite transaction value increasing, volumes have been in decline.
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NewsExclusive: Boots shelves launch of marketplace
Boots has shelved plans to launch its own marketplace, Retail Week can reveal.
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NewsZalando launches ‘visual-first’ content platform with Highsnobiety
Online fashion giant Zalando has launched a new “immersive visual-first” fashion experience, Stories, in partnership with fashion media brand Highsnobiety.
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NewsWilliam Reed launches Retail Week x The Grocer LIVE 2024
William Reed has launched Retail Week x The Grocer LIVE 2024, a two-day gathering of the leading minds in retail and fast-moving consumer goods (FMCG).
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NewsTikTok Shop boosts in-app shopping with commerce partnership
TikTok Shop has partnered with global ecommerce network CommerceHub to help accelerate growth of its in-app shopping experience.
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NewsFreemans axes catalogue after 118 years
Home-shopping retailer Freemans has announced plans to stop printing its catalogue after 118 years, in its journey to “reinvent itself as a digital pureplay”.
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NewsDigital wallet use to surpass card payments within 10 years
Digital wallet transactions are set to overtake card transactions and other payments in the UK within 10 years, according to new research by FreedomPay and Retail Economics.
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GalleryFirst look at Footasylum’s ‘most technologically advanced store yet’
Footasylum has opened the doors to its new store in Lakeside Shopping Centre, Essex, showcasing a “first-of-its-kind concept development” for the retailer.
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NewsAmazon launches trial with Iceland
Amazon and Iceland have signed a deal for the ecommerce giant to sell the supermarket’s food on its website.
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InterviewQ&A: Shopify directors on leveraging AI and creating new products
Shopify’s managing director for Europe, Middle East and Africa Deann Evans and director of product Miqdad Jaffer speak to Retail Week about the marketplace’s AI offering, its new suite of products and always adapting to the retail market