All Technology articles – Page 44
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NewsAsos posts quarterly profit as turnaround strategy pays off
Online fashion giant Asos has hailed a return to profitability in its third quarter as evidence that its recovery plan is delivering.
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Retail VoiceThe five biggest trends in payments for retail
Letting your customers pay the way they want to should be top of the agenda for retailers, says Elavon’s Michael Bosshammer as he takes a look at the biggest payment movements right now
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NewsAmazon workers in Coventry vote for six more months of strikes
Staff at Amazon’s Coventry warehouse have voted to take a further six months of strike action, despite failing to win formal union recognition from the tech giant.
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NewsTHG Ingenuity partners with PwC to drive digital growth
THG’s tech arm Ingenuity has announced a strategic alliance with international professional services brand PwC to drive digital growth and enhance online customer experience.
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AnalysisWill AI take your retail job?
From stores to warehouses and customer service, the true potential for AI in retail is only just being explored. But what does this mean for the existing workforce?
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Innovation of the WeekInnovation of the Week: Amazon leverages AI to detect damaged goods
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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NewsHolland & Barrett investing in AI to improve operations and customer experience
Holland & Barrett is keen to invest in generative AI and plans to use it on a trial basis.
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NewsAsos head of commercial change quits amid ongoing turmoil
Asos head of commercial change and operations Anthony Benham has quit after 16 years at the online retailer as turmoil at the business continues.
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Retail VoiceFour top takeaways for retail leaders from World Retail Congress
The dust has settled on this year’s World Retail Congress in Barcelona, but what were the key themes for leaders? Spencer Stuart’s global retail team takes a look at the key takeaways from one of the most important gatherings for retail leaders
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Opinion‘Facial recognition is everywhere in China and people seem OK with it’
Returning to China, Retail Week analyst Hanna Hua shares her experience of how technology such as facial recognition, payments and robots is transforming shopping. Can such dramatic change be expected in the UK?
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Retail VoiceShould more retailers start charging for returns?
Zara, Boohoo and New Look made headlines when they started charging customers for returns, but this isn’t a decision to be taken lightly as James Hepher, lead consultant at Newton Europe, explains
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AnalysisRetail Week turns 35: Special anniversary magazine edition
First established in 1988, Retail Week brings together retail leaders, experts and past editors to reflect on the past 35 years and to explore what the future now holds for the industry. Access your free copy of the magazine here
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NewsAmazon partners with 3D platform to create immersive product content
The etail giant has partnered with a 3D visualisation platform for selling partners to display immersive content on their product pages
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NewsLive video shopping boosts Bensons for Beds order value
Bensons for Beds’ average order value online has shot up in the six months following the implementation of live video call shopping.
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AnalysisArtificial intelligence: Should you let ChatGPT redesign your store?
Retailers have been using AI behind the scenes to improve accuracy on technical issues such as forecasting, logistics and more, but should they be thinking about harnessing its creative power too?
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NewsTHG faces push back from shareholders over ‘unjustified’ salary of new CFO
THG will face a shareholder dispute over the “unjustified” salary of new chief financial officer Damian Sanders at its annual general meeting later this month.
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Retail VoiceFour next-gen CX lessons learned by industry leaders
Did Covid kill in-store retail? Informatica’s Tim Davies investigates how retailers can deliver a first-class customer experience post-pandemic
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Innovation of the WeekInnovation of the Week: H&M invests in materials science company Kintra Fibers
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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InterviewThe Sosandar sorority: Co-chiefs Julie Lavington and Ali Hall on the power of partnership
Meet Sosandar co-chief executives Julie Lavington and Ali Hall, the former fashion magazine outfit who started the rapidly growing etailer, both in sales and reputation
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NewsFarfetch announces New Guards Group leadership changes
Farfetch has announced a series of leadership changes at luxury brands platform New Guards Group (NGG), which it acquired in 2019, as NGG co-founders Davide De Giglio and Andrea Grilli confirm they will “step down from the business”.