All Technology articles – Page 49
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AnalysisFive of the most disruptive moves in retail history
From the emergence of Amazon to the rise of subscription boxes, we take a look at five of the most disruptive moves in retail from the past 20 years ahead of next week’s live virtual discussion Disrupt or be disrupted: the retailers succeeding in a permacrisis
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Retail VoiceWhy AI is the ultimate colleague
With excellent customer experience now the formula for retail success, Zendesk’s Eric Jorgensen discusses why AI could be the ultimate colleague in delivering this.
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DataOnline sales show no signs of improvement as decline deepens
Online UK retail sales recorded another decline in revenue in February as sales fell month on month.
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NewsTHG launches buy now, pay later scheme
THG has launched a new buy now, pay later scheme in partnership with Newpay, a digital credit account.
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Opinion‘Can you be sure that AI will capture who you are and what customers like about you?’
Trying to distil the essence of a brand can be tricky, even for a human, let alone an artificial intelligence, cautions Kantar’s Tom Lees
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NewsAsos joins electric bus trial as part of latest sustainability push
Asos has joined forces with smart-bus platform Zeelo in a bid to convert employee commutes to electric bus journeys.
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Innovation of the WeekInnovation of the Week: M&S introduces ‘Bring Your Own Bag’ for click and collect
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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AnalysisVirtual try-on and fewer returns: How retailers are using AR to elevate the customer experience
As footfall shows little signs of improving this year and ecommerce sales growth slows, retailers are turning to advanced technologies such as augmented reality (AR) to improve their offering to consumers
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NewsWHSmith hit by cyberattack as hackers gain access to employee data
WHSmith has been targeted in a cyberattack where hackers have accessed company data including information on past and present employees.
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Report StoreThe UK’s Top 30 Ecommerce Retailers
In a Retail Week first, this report features an exclusive ranking of the UK’s 30 biggest ecommerce retailers by FY22 forecast online sales as compiled by our analyst team
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DataRanking: Meet the 30 UK retailers forecast to dominate ecommerce
A new report draws on exclusive Retail Week analyst data to rank the country’s most successful ecommerce retailers by FY2022 predicted online sales. Discover who they are, how they’re winning and the strategies to follow their lead
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Opinion‘From automation to home working, Sainsbury’s changes highlight forces shaping retail’
Sainsbury’s disclosure this week of a raft of business changes affecting its Argos general merchandise division, and putting at risk 1,400 jobs, crystallised some big retail themes of the moment.
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AnalysisAs Ocado banks on international tech success, is this as good as it gets at home?
After Ocado swung to a £500m annual loss, any momentum it built up over the last few years has all but vanished.
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NewsAmazon workers strike for second time in ‘David and Goliath battle’ for better pay
Day two of the first-ever Amazon UK strike takes place today (February 28) as workers walk out in a bid for better pay.
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InterviewQ&A: John Bason on brand collaborations, cost of living and Primark’s digital future
Following Primark’s latest report of trading “well ahead of expectations”, Retail Week spoke to ABF’s finance director John Bason about the latest footfall patterns, the importance of in-store experiences and the future of digital at the retailer
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NewsTikTok Shop launches new wellness product category with major brands
TikTok Shop has joined forces with some big names in wellness to launch its new product category in the UK.
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DataConsumer confidence inches up but ‘too early to talk about green shoots’
The GfK consumer confidence index increased by seven points to -38 in February in a surprise rebound after languishing at historic lows.
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NewsTikTok overtakes Instagram and Facebook as UK’s most shopped social channel
TikTok has become the UK’s most shopped social media channel and has outpaced Instagram and Facebook.
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NewsShein projects doubling of revenues by 2025
Fast fashion retailer Shein has predicted its revenue will more than double to reach almost $60bn (£49.8bn) by 2025.
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NewsAmazon calls staff back to office as more firms row back on pandemic working practices
Amazon has told its staff they should return to the office for at least three days a week starting from May 1.