All Technology articles – Page 63
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Retail VoiceA new breed of buyer: reimagining customer experience
Many retailers have quickly and successfully navigated the challenges of the last two years to a place where they are now equipped with many of the right tools required to seamlessly serve their customers across whichever touchpoints or platforms they prefer. Manhattan Associates’ Alex MacPherson takes a look at how CX has evolved.
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NewsSosandar narrows losses as ‘normal trading conditions’ return
Sosandar has narrowed its full-year losses and hailed the return of “normal trading conditions” following the impact of the coronavirus pandemic.
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AnalysisData: 50 retail leaders reveal tech investment priorities to weather the cost-of-living crisis
Retailers are investing in cutting-edge customer experience technologies to drive demand and be front of mind for consumer spend.
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DataRetail sales fall below lockdown levels as cost-of-living crisis deepens
Retail sales slumped in June to levels not seen since the depths of the pandemic.
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AnalysisAnalysis: Five things you need to know about Halfords
Diversifying with the savvy of a start-up, motoring and cycling specialist Halfords is applying its expertise to needs-based revenue streams, positioning itself to remain resilient as households feel the pinch.
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NewsAmazon faces CMA probe over treatment of third-party sellers
Amazon is being investigated by the UK’s competition watchdog over its treatment of third-party sellers that use its online marketplace.
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NewsCurrys posts rise in profit but warns of ‘uncertain’ outlook
Currys has posted an increase in full-year earnings but cautioned that “the outlook for consumer spending is uncertain” as the cost-of-living crisis mounts.
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Retail VoiceWhy the concept of ‘retail’ is ready for a refresh
The retail sector has been through a lot of upheaval over the last couple of years, however Elavon’s Michael Bosshammer explains why it is more than ready for a revival
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NewsAO shares plummet as insurer cuts cover
Questions have been raised over AO’s finances after its credit insurer reduced its cover.
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NewsAmazon launches e-cargo bike fleet in London
Amazon has created a new fleet of e-cargo bikes and on-foot delivery staff to replace van deliveries in London.
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Retail VoiceFive things you need to know about conscious consumers
It is integral today that retailers evolve to meet the demands of the conscious consumer. PayPal explores five key points that all businesses should keep in mind.
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Retail VoiceThe technology shift driving change for retailers
With retailers increasingly utilising technology to bridge the gap between the digital and physical world, CHILI publish’s Kevin Goeminne takes a look at what this new frontier really means for retail.
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Opinion‘Next wave of ecommerce goes beyond perfecting online shopping experience’
Despite the stiff economic headwinds, the need to get digital transformation right has never been more important, says AlixPartners managing director Brian Kalms.
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DataConsumer confidence drops to record low as economic gloom spreads
Consumer confidence has taken another blow in June as the cost-of-living crisis worsens.
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NewsNaked Wines back in the black as subscriptions rise
Naked Wines has reported strong growth as its bid to increase repeat customers and subscriptions pays off.
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AnalysisRevealed: Where 50 leading retailers are targeting their tech spend
Retail’s tech elite are heavily investing in personalisation and digital payment technologies, a new Retail Week report launched today reveals.
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Report StoreThe Digital Spend Report
How 50 retail leaders are investing in frictionless tech futures
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InterviewRenting is the new buying: Hirestreet CEO on creating a supersized shared wardrobe
Looking forward to a summer full of events and weddings, Hirestreet boss Isabella West explains how the industry can move the dial and put rental firmly in fashion
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Opinion‘Today, retailers can harness the power of artificial intelligence in practical ways’
Applied AI can bring efficiency gains, improved decision-making and enhanced financial performance, say McKinsey’s Anita Balchandani and Louise Herring.
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NewsOcado raises £575m to fund expansion of its tech division
Ocado has successfully raised £575m through a share placement as the company seeks to capitalise on the growth of its technology arm.