All Technology articles – Page 65
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Retail VoiceFour questions to help you discover if BNPL is right for your business
There is a lot to consider when adding a new payment method. Buy now, pay later (BNPL) is no exception. So what questions should retailers ask before adopting BNPL, asks Checkout.com’s Renee Howard.
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Retail VoiceThree reasons why retailers should switch from reactive to predictive monitoring
With flexibility now one of the linchpins of a successful business, Diebold Nixdorf’s Leyla Feghhi sets out the case for retailers using managed services to ensure they are as proactive as possible.
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NewsM&S launches tech start-up sustainability challenge to drive net-zero goals
Marks & Spencer has unveiled a sustainability challenge for tech start-ups as it pursues its ambition to become a net-zero business by 2040.
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Opinion‘Retailers should be a little less quick to dismiss the crazy ideas’
It is easy to ignore the ‘dreamers’ but retailers should find the visionaries in their teams and dedicate a portion of their innovation portfolio to bold experiments, believes Bain & Company’s Jonathon Ringer
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NewsRevamped Retail 100 will ditch rankings to reflect modern leadership
Retail Week’s annual celebration of the industry’s most inspiring individuals driving people, purpose and profit will return on June 16. Unlike previous years, the Retail 100 2022 will be a showcase rather than a ranking, with disruptive brands, sustainability activists and people champions recognised alongside a more diverse mix of c-suite leaders.
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GalleryStore gallery: Amazon opens first ever Style fashion store in California
Tech giant Amazon has opened its first-ever Style dedicated bricks-and-mortar fashion store in Glendale, California.
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NewsTed Baker chief optimistic as losses reduce and sales rise
Fashion retailer Ted Baker has posted an improvement in annual performance and was upbeat about prospects after an encouraging start to the new financial year.
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AnalysisFrom AR to Gen Z – the must-read stories and insight from Retail Week Live 2022
Reporting by: Grace Bowden, George MacDonald, Hugh Radojev, Rosie Shepard, Luke Tugby
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Opinion‘Make no mistake – quick commerce is not going anywhere’
Even before the pandemic, grocery shopping was ripe for disruption and q-commerce is here to stay, argues Edge by Ascential’s Xian Wang
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Retail VoiceThree stages of retail opportunity in the metaverse
With the metaverse offering retailers a whole new level of customer interaction, EY’s Thomas Harms takes a look at what firms can do to seize the moment
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NewsOnline sales tax will ‘damage shops and high streets’, Marks & Spencer warns
Marks & Spencer has written to chancellor Rishi Sunak setting out its opposition to an online sales tax.
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VideoWatch: Boots CIO – a ‘meaningful difference’ in customer messaging forges a more human connection
Join Boots and Cognizant as they discuss why connecting with customers, especially younger, digital-native consumers, is becoming increasingly complex.
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Retail VoiceThree ways to create a better customer connection
Exceeding expectations is a sure-fire way to keep shoppers happy. Slalom’s Miriam Souissi explores three ways in which retailers can go above and beyond to create better customer connections.
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Opinion‘Retail hardly features in the levelling-up debate – that’s a mistake’
Small, entrepreneurial retailers can be the drivers of redistributing wealth and opportunity across the UK, believes eBay UK general manager Murray Lambell.
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NewsZara starts charging customers for online returns
Zara has started charging shoppers who return items purchased online.
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NewsSuperdry in-store sales rebound as online falls back
Superdry has reported a surge in store sales following the lifting of Covid restrictions, which also led to a fall in online revenues.
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Opinion‘A huge change is coming to online retail – are you ready for it?’
An update to Google Analytics is likely to transform how business performance is reported and how retailers resources are allocated, cautions Good Growth co-founder and chief executive James Hammersley
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Retail VoiceFour ways to enhance your payments experience
Increasing conversion rates is a constant ambition for ecommerce retailers, with dropouts in the checkout process a particularly challenging issue to resolve. Payoneer’s Lochan Sim sets out four tips to strengthen your payment experience as you expand and grow.
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DataData: Three charts that show where retailers are investing tech spend
Retail Week surveyed 50 supply chain, IT and tech professionals for the new Chain Reaction report to understand where they are placing their bets – and the areas they do not see as business-critical.
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AnalysisThe stores forecast: Five predictions for physical retail’s future
Retail Week’s Stores Week 2022, this year’s edition of our annual event celebrating bricks and mortar, begins today. From Marks & Spencer, Liberty and Rapha to Benefit Cosmetics and Ikea’s real-estate arm Ingka Centres, brands and retailers from across the industry will reveal how they are investing in their store strategies and what they see as the future of stores.