All Technology articles – Page 68
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Retail VoiceFive reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
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NewsAmazon shares tumble as it warns golden-quarter profit could be wiped out
Amazon has warned that its profits could be all but wiped out during the crucial golden quarter in a bleak prediction that stunned Wall Street.
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AnalysisStrategy spotlight: Five ways Dunelm will ensure growth beyond the homewares boom
Value-led homewares specialist Dunelm has delivered one of retail’s strongest performances over the past two years. A new digital platform served it well in the pandemic and its low-cost operating model has protected margins, but as the post-Covid homewares boom relaxes amid the cost-of-living crisis will it be able to sustain its success?
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Opinion'Welcome to Web -1.0, where pureplays struggle and stores are stars'
Never mind the metaverse and Web 3.0 – as ecommerce players fall on tougher times, retailers must focus on creating genuinely multichannel models, writes Retail Week executive editor George MacDonald
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NewsMarks & Spencer deploys 'virtual influencer' to showcase trends and style tips
Marks & Spencer has created a ‘virtual influencer’ to “bring product ranges to life” through its Instagram account.
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NewsMarks & Spencer rolls out Sparks loyalty scheme internationally
Marks & Spencer is launching its Sparks loyalty programme into big overseas markets including India and the US.
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AnalysisThe Tech List: 50 digital leaders driving retail innovation
Retail Week’s definitive index of the most influential leaders in digital commerce publishes today. The Tech List is a celebration of the people progressing innovation worldwide
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AnalysisThe Tech List in numbers – more global leaders and women celebrated
Retail Week’s definitive index of the 50 global digital leaders driving retail innovation has landed. The Tech List recognises the work of individuals heading up tech transformation across stores, supply chain, personalisation, social commerce, sustainability and more
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AnalysisDIY metaverse worlds to virtual fittings: Four incredible innovations celebrated in The Tech List
Retail Week’s index of the 50 digital leaders driving retail innovation publishes today, shining a light on individuals powering game-changing technologies alongside those investing to improve business operations. Here are some of the next-level advancements celebrated
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Report StoreThe Tech List
The Tech List is an essential read for retailers and brands looking for insights on the hottest digital trends, who to partner with and where to prioritise investment.
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Opinion‘Retailers can’t afford to neglect their workforce during golden quarter and beyond’
As the cost-of-living crisis deepens in the run-up to Christmas, the retail workforce could hold the key to survival, says Accenture retail strategy lead for Europe Kelly Askew
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NewsSephora UK website launch plagued by technical difficulties and poor user experience
Sephora UK’s long-awaited website launch has been plagued by technical difficulties, blurry images and low stock, according to disgruntled shoppers.
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NewsThe Hut founder Moulding adds to stake as SoftBank bails out
Matt Moulding has increased his shareholding in THG – formerly The Hut – after investor SoftBank unloaded its shares at below the etailer’s IPO valuation.
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InterviewInterview: How Tapi Carpets founder Martin Harris is tapping into a new era
Retail Week sits down with Tapi founder Martin Harris to discuss how the business has grown over the past seven years and why smaller stores might be the future of flooring
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NewsCurrys launches on-demand tech repair service
Currys has launched RepairLive, an on-demand service that aims to reduce the volume of unnecessary returns and repairs, build loyalty and increase its “share of wallet”.
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AnalysisResearch: How 57 CEOs are investing – including Primark, Under Armour and eBay
A better view of customer data, RFID to improve stock visibility and more sustainable delivery – the leaders of 57 retailers reveal their 2023 investment strategy in Retail Week’s latest report, Retail 2023.
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Retail VoicePractise relationship marketing to avoid ending up like Sephora
With Sephora coming under fire over the privacy surrounding its consumer data, CM Group’s Tim Glomb provides three pointers on how retailers can build lasting relationships
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AnalysisStrategy spotlight: Five ways H&M Group is evolving to meet fast-changing consumer expectations
Despite its Russian exit impacting its bottom line in its most recent results, H&M is laying out plans for “long-term initiatives to meet customers’ ever-increasing expectations”
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NewsBoots, Asda, M&S and B&Q to team up with start-ups to solve biggest challenges
Retail leaders from some of the biggest names in the business will come together next month to discover the innovators solving the industry’s trickiest challenges.
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NewsSuper-fast delivery merger on the cards as Getir looks to buy Gorillas
Super-fast delivery start-up Getir is in advanced talks to acquire competitor Gorillas.