Marks & Spencer has told agency workers at its main distribution centre to stay at home as it faces the ongoing fall-out from a cyber attack.
Marks & Spencer’s directive affects hundreds of people working at its Castle Donington clothing and home DC in the East Midlands, Sky News reported.
It is understood agency staff total about 20% of the workforce, and M&S’ own employees were asked to come in as usual.
M&S has been battling for a week to cope with the impact of a cyber attack, which led it to suspend contactless payments and click-and-collect, and then to pause online ordering. M&S has also shut access to some of its IT systems to staff working from home.
The details of the cyber attack are not known.
On Friday, when M&S suspended online ordering, it said: “We informed customers on Tuesday that there was no need for them to take any action. That remains the case and if the situation changes, we will let them know.
“Our experienced team—supported by leading cyber experts—is working extremely hard to restart online and app shopping.
“We are incredibly grateful to our customers, colleagues and partners for their understanding and support.”
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