All Consumer insight articles – Page 18
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NewsRetail sales slow down as damp weather kicks in
UK retail sales slowed down in the month of July as damp weather “did no favours to sales of clothing and other seasonal goods”.
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AnalysisThree ways retailers are fine-tuning customer experience
Ahead of our upcoming Consumer Summit this September, which will see leaders across the sector explore how they are redefining CX strategies, we home in on the shining examples of customer excellence across the sector.
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NewsUK consumer confidence falls six points as ‘reality starts to bite’
UK consumer confidence took a dramatic six-point dip after showing steady signs of recovery over the past six months as resilience starts to collapse and reality bites.
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Retail VoiceSix trends retailers should continue watching across the next six months
From spending on experiences to an abundance of payment options, Mastercard examines six of the biggest consumer trends retailers should be focused on for the rest of the year
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NewsCost-of-living crisis to cost households £65bn
The cost-of-living crisis is likely to go on for the next 10 months and cost households £65bn, according to the latest research by Retail Economics and Grant Thornton UK LLP.
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AnalysisExclusive survey: 75% of consumers believe supermarkets profiteering
Despite the protestations of the big supermarkets about falling profits and investment in price, our new consumer survey shows that shoppers feel grocers are profiteering during this ongoing period of high inflation
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AnalysisExclusive survey: How much do customers trust you with their data?
We asked consumer research agency Walnut to quiz more than 2,000 shoppers across the UK about how much they trust the nations’ supermarkets with their data – and the results are in
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DataOne in four online baskets abandoned at checkout costing retailers £32bn
One in four online transactions is being abandoned by customers at checkout amounting to £32bn in the last 12 months, according to the latest research from GFS and Retail Economics.
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DataRanking: The fastest-growing value retailers revealed
In the cost-of-living crisis, affordable retailers have never been more relevant to price-conscious consumers, but which have been making the most of the mood of the nation? And which are set to turn market share into future growth? To find out, the Retail Week analyst team has tracked group sales across 15 of the biggest value retailers and analysed their compound annual growth rate (CAGR) to predict how much bigger they’ll be in five years’ time
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Retail VoiceWinning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express
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DataMoney talks: Data on what will get 2,000 consumers spending
One of the major areas of retail transformation over the past decade has occurred at the checkout – with consumers now using a raft of new payment types to make purchases online and in-store.
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AnalysisTu good to be true: How the clothing brand is faring with Sainsbury’s food-first focus
As Sainsbury’s pledges the importance of value for shoppers amid the cost-of-living crisis, Retail Week explores where the Tu Clothing offer sits within its food-first focus
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Opinion‘Shoppers are unlikely to feel giddy with delight when inflation falls to “only” 9%’
A fall in the rate of inflation this week proved more insipid than had been hoped for, but had it been bigger there would hardly have been cause for breaking out the champagne.
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AnalysisRetail Horizon: Winners will balance retail detail with the big picture
Our mid-year update to Retail Horizon 2023 – presented for the first time at Retail Week Live – explores the key trends shaping the retail sector.
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DataConsumer confidence inches up but ‘too early to talk about green shoots’
The GfK consumer confidence index increased by seven points to -38 in February in a surprise rebound after languishing at historic lows.
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AnalysisBoots predicts the six biggest beauty trends to come in 2023
From hyper-feminine coquette aesthetics to fresh dewy skin and affordable beauty, Boots has revealed the biggest trends that will shape the world of beauty in 2023.
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Report StoreCatalogues: Connecting with consumers. Converting sales
Online shopping might bring ease and convenience to shoppers, but they also crave time away from their screens, and tactile, sensory experiences. This is where direct mail, and specifically, catalogues come in.
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Retail VoiceThree tips to boost in-store profits in 2023
With a whole succession of record-breaking issues hindering the retail sector, Maze’s Mark Rice examines three ways firms can look to push profits.
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NewsJohn Lewis reveals top health and beauty trends for 2023
In a report that couples consumer behaviour and trends with expert opinion, John Lewis has predicted the 10 health and beauty trends set to take over 2023.
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AnalysisAnalysis: How consumers shopped the electricals sector this Christmas
Once a stalwart of Christmas and Boxing Day Sales shopping, the pressure from the cost-of-living crisis meant electricals presented a mixed bag for retailers over this festive season.