All Consumer insight articles – Page 18
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NewsCash usage rises for first time in decade
Consumer use of cash grew for the first time in a decade, making up 19% of all transactions, up from 15% in 2021, according to the British Retail Consortium (BRC) Payments Survey 2023.
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News‘Classic comfort foods’ top Waitrose food trends report
In a year dominated by the cost-of-living crisis and pressure on disposable incomes, Waitrose customers sought solace in familiar foods.
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AnalysisLookfantastic looks ahead to eight beauty trends for 2024
From glass haircare to skincare brands catering for Gen Alpha, THG-owned pureplay beauty retailer Lookfantastic reveals eight of the biggest trends that will shape the world of beauty in 2024.
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Opinion‘The commute has been truncated to a walk down the hallway, and retailers must adapt’
The once-coveted commercial districts are no longer the retail gold mines they used to be. How are retailers responding to changing consumer behaviour in the “post-commute economy”?
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Retail VoiceAre retailers ready for the last-minute holiday rush?
Planning for peak this year could be even harder with cash-strapped shoppers holding on to their pennies until the last minute. GXO’s Tony Mannix asks what it could mean for retailers this Christmas
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DataFashion retail leaders predict what future consumers will want to buy
Leaders and product bosses from New Look, The Very Group, Matalan, Bam, N Brown, Secret Sales, Fat Face and Seasalt reveal the products and trends they expect to be big news over the next three years
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NewsMore shoppers targeting Black Friday deals for Christmas shopping
More than four times the number of shoppers plan to do the majority of their Christmas shopping this Black Friday weekend this year compared to 2022.
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Opinion‘Stores are here to stay but how should they adapt to different shopping missions?’
It’s important for retailers to think about the role of different stores in different locations and how they service individuals, says Lisa Hooker
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Retail VoiceWhy retailers need more carbon transparency to achieve net zero goals
We all feel the pressure to cut carbon emissions, and we all know the risks if we don’t, says Virgin Media O2’s Adam Dancaster. Following the BRC asking the sector to achieve net zero emissions by 2040 through its Climate Action Roadmap, businesses are already making progress, but how much?
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NewsTourist tax hits London as Chinese visitors spend ‘significantly less’
London retailers are suffering from the continued impact of VAT on overseas spending as Chinese tourists returning to the capital spend “significantly less” than they did before the Covid-19 pandemic.
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AnalysisGolden quarter: How retailers are preparing for another cash-strapped Christmas
With the macroeconomic environment looking gloomier than ever, we spoke to some of the UK’s biggest retailers to get their take on whether this year’s festive season will be feast or famine.
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AnalysisRetail Horizon 2024: Consumer
Retail Horizon 2024 is Retail Week’s exclusive strategic toolkit for subscribers.
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AnalysisRetail Horizon 2024: How consumers are feeling – and how retail should get ready – for the year
Retail Week has launched its strategic toolkit, Retail Horizon 2024, mapping out the opportunities, challenges and winning strategies for businesses in the year ahead.
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Retail VoiceBeyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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AnalysisSurvey: Where shoppers will spend and save this Christmas
Retail Week delves into the mind of the 2023 Christmas shopper − where will they spend, where are they saving money and what categories are most at risk
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AnalysisBlack Friday: Retailers confident of festive boost despite consumer caution
After one of the roughest years for consumer confidence on record, retailers are entering the golden quarter on less sure footing than ever.
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Retail VoiceWhat is really driving in-store spending?
As retailers prepare for their busiest time of year, Elavon Europe’s Michael Bosshammer examines consumers’ main motivations to spend
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NewsUK consumer confidence falls ahead of festive season
UK consumer confidence took a fall of nine points in October as the cost-of-living crisis continues to exert “acute pressure for many customers” ahead of the festive season.
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Opinion‘Without customer trust, retailers have everything to lose’
Retailers are squinting hard into their crystal balls for inspiration on how consumers will react to continued pressure on their wallets as we head into a critical trading period.