All Consumer insight articles – Page 21
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Retail VoiceHow to tackle three of the biggest challenges retailers face
With customer demands shifting by the hour and efficiencies being strained, it is often difficult for retailers to be certain they are making the correct calls. Faculty’s Matt Hopkins examines how businesses can make the right decisions quickly.
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AnalysisThe four consumer personas driving spend in 2022 and beyond
Four distinct consumer groups have emerged from the pandemic and they will influence spending for years to come. Retail Week’s new report, launched this week, reveals who they are.
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Retail VoiceWhat shoppers want: More personal, less choice, stronger purpose
Consumer expectations are higher than ever before, but what is it that shoppers really want and how can retailers achieve it? Adobe UK’s marketing director Peter Bell highlights what retailers can do to stand out.
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DataData: Discretionary spend to plummet £12bn amid cost-of-living crisis
Spending on non-essential items will plummet £12bn in the UK this year as consumers tighten their purse strings amid a spiralling cost-of-living crisis.
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Retail VoiceData-centric tech is essential for quick-fire decisions
Companies must embrace data-driven tech to avoid losing out to competitors, says Peter Feld, chief executive of GfK
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Retail VoiceFive ways to boost customer retention in 2022
Yotpo UK managing director Jamie Clohesy has devised some simple strategies for retailers to turn casual shoppers into loyal customers.
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Retail VoiceTesting 1, 2, 3 – reducing the risk of marketing messaging
Greg Petro, chief executive of First Insight, highlights examples where brands have misjudged the mood and harmed their reputation.
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Retail Voice’Tis the season for peace, love and joy between brand and retailer
The Christmas period offers a ray of hope after another difficult year in retail, says Michael Greene, vice-president of growth portfolio at Criteo.
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Retail Voice'Retailers must tackle increasing fraud cases in critical spending months'
Fighting fraud has never been so important as we head into the festive season, says Brian Flesk, head of retail at Hitachi Capital Consumer Finance.
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Retail VoiceCapitalising on the golden quarter and beyond
With Black Friday and the Christmas period on the horizon, retailers will be gearing up for a surge in consumer spending, says Brian Flesk, head of retail at Hitachi Capital Consumer Finance
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AnalysisFive steps to tackle the supply chain crisis
Uncover examples of supply chain innovation from the likes of Inditex, Deliveroo, Waitrose, Marks & Spencer, Amazon, Asos and Carrefour in our new report.
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AnalysisThe Great Innovation Race – how Deliveroo, Asos, Burberry and Sainsbury’s are driving agility
Learn where leading brands are investing now to drive innovation across customer experience and supply chain in our new report.
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Report StoreThe 20 Most Trusted UK Retailers
Building loyalty and reputation – and why it matters more than ever
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DataData: How to achieve cut-through with the cautious consumer
Exclusive Retail Week research reveals many consumers’ financial situations have either improved or been unaffected during the pandemic, yet a large volume is reluctant to spend. As part of Consumer Week, which starts on September 13, we take a closer look at the findings and what they mean for retailers.
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Retail VoiceConsumer sentiment is at a record high: what does that mean for Christmas?
Will consumer confidence translate into a successful festive trading period, asks Lisa Hooker, leader of industry for consumer markets at PwC UK