All John Lewis & Partners articles – Page 97
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NewsSales fall at John Lewis, but Waitrose continues strong run
Sales fell at John Lewis last week, with the department store chain blaming the timing of school half-term for the decline.
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AnalysisA drive for customer service
Delivery drivers are as much a face of a retailer as shopfloor staff, says Rebecca Thomson
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NewsJohn Lewis chief warns against interest rate rises
John Lewis managing director Andy Street has warned that a rise in interest rates would negatively impact consumer confidence.
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NewsJohn Lewis to open store in Birmingham
John Lewis is to open a department store in Birmingham restarting its store expansion strategy after developers jettisoned plans during the recession.
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OpinionChanging rooms
The new look John Lewis womenswear floors provide a credible setting for fashion shows and fashionistas alike.
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NewsSales fall in all but two stores in another tough week for John Lewis
John Lewis reported another tough week, with sales only edging into positive territory thanks to the VAT rise, and all but two stores recording a decrease in sales.
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NewsOcado slips as John Lewis sells stake
Online grocer Ocado’s share slipped after John Lewis’s pension trust sold its remaining 10% stake in the etailer for £152m.
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NewsJohn Lewis to open website to Europe
John Lewis is to open up its website for international orders to 25 European countries, enabling it to gather data on which cities could support physical department stores.
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NewsJohn Lewis reports 'pleasing' start to new financial year
Sales at department store chain John Lewis rose last week as its new financial year kicked off.
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AnalysisMary Portas: Queen of shops or enemy of retailers?
Mary Portas’ new series, Secret Shopper, has incurred the wrath of retailers. But the ‘queen of shops’ remains defiant.
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AnalysisStamping out online fraud
Total online fraud losses have dropped in the past two years with a raft of new security measures to prevent card-not-present fraud. Liz Morrell asks if the trend will continue
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AnalysisJoining forces to stop retail crime
The rise of UK loss prevention forums is giving businesses a new voice in the battle against retail crime, finds Alison Clements
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NewsJohn Lewis denies change to price matching policy
John Lewis has denied claims that it has altered the terms and conditions of its Never Knowingly Undersold price matching policy after rewording its pledge.
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NewsJohn Lewis weekly sales dip
John Lewis has reported a slight dip in sales for the week ending January 29 and warned that the year ahead will be more “testing”.
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AnalysisTime for retail to come in from the cold
After three snowy, sales-depleting winters in a row, are the icy temperatures here to stay in the UK and can retailers do anything to lessen the impact of the weather? Charlotte Hardie reports
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NewsJohn Lewis steps up security
John Lewis is to implement high-end security tags beyond its branded fashion products and will extend its use of security tagging earlier in the supply chain.
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News£1m raised for Retail Trust
Over £1m was raised for the Retail Trust charity last night at The Retail Trust London Ball.
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NewsSusanne Given confirmed as John Lewis fashion chief
John Lewis has confirmed that Susanne Given will be buying director of fashion when she joins the department store chain.
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NewsFormer TK Maxx boss Susanne Given joins John Lewis
John Lewis has appointed Susanne Given, the former managing director of TK Maxx in the UK and Republic of Ireland, to a senior product or fashion role at the department store chain.
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AnalysisSourcing from Bangladesh: Out of the comfort zone
It’s cheaper, but sourcing from Bangladesh brings with it a whole host of logistical challenges. Just how much of a supply opportunity is there in this corner of Asia? Charlotte Hardie reports

















