All Loyalty schemes articles
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Analysis2026 loyalty drivers: what customers really want from retailers
Download the Loyalty, Growth and the Future Consumer report to uncover the strategies, tools and data retailers must harness to drive sales and foster customer loyalty this year
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Report StoreLoyalty, Growth and the Future Consumer
In 2026, loyalty means more than just points and discount programmes.
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AnalysisBeyond points: How top brands are driving the experience-led loyalty revolution
The ongoing cost-of-living crisis and tax rises have driven an uptick in loyalty schemes for UK consumers. But, in an increasingly crowded market, what are the best tactics for retailers looking to stand out from the crowd?
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NewsMorrisons launches online travel service to drive More Card membership
Supermarket giant Morrisons has launched a new online travel service in partnership with Expedia, with the aim of expanding its More Card membership programme.
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DataData: Grocery shoppers say meh to AI, yeah to loyalty discounts
New research commissioned by Retail Week and The Grocer shows that shoppers are sceptical about AI’s role in online grocery shopping, while over half say points and discounts for loyalty card members are what they value the most when shopping in-store
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NewsSports Direct membership folded into Frasers Plus
Frasers Group has pulled its Sports Direct Membership after just 12 months as it integrates the programme into its Frasers Plus offer.
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NewsLidl sales and shopper numbers surge over Christmas
Value food retailer Lidl has reported a “record-breaking” Christmas with sales and customer numbers climbing.
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NewsDeliveroo becomes first delivery platform to offer Nectar points
Deliveroo has become the first delivery platform to roll out Nectar, one of the UK’s largest loyalty card programmes.
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AnalysisAO boss John Roberts on mobiles, membership schemes and Music Magpie
AO released its half-year results today, recording a 12% increase in B2C retail revenue to £423m and a 10% profit before tax increase to £18m despite added costs of £4m from the national minimum wage and national insurance.
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AnalysisWhat money can’t buy – How creative retailers are winning loyalty
How some of the UK’s biggest consumer brands are finding new ways to drive repeat spend
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AnalysisAsos’ CEO on how the fashion retailer plans to win back customers
Asos is gaining momentum with its turnaround plan after it shrunk pre-tax losses last year. With profitability on the up, chief executive José Antonio Ramos Calamonte is turning his attention to restoring revenue growth
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NewsLush unveils first rewards programme in UK
Lush has launched its first rewards programme in the UK and other key markets following demand from customers.
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NewsJohn Lewis to open VIP area for loyalty members in flagship store
John Lewis is set to open a VIP area in its London flagship shop on Oxford Street for members of its loyalty card scheme.
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NewsMajestic revamps subscription service
Majestic Wine has relaunched its Wine Club and Lock It In subscription services and invested in its online proposition for members, as it ramps up for the busy festive trading season.
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NewsFenwick slashes losses as focus on sales and margin builds momentum
Department store group Fenwick has delivered a significant improvement in financial performance, Retail Week can reveal.
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NewsNew Look rolls out loyalty programme nationwide
New Look has launched a nationwide loyalty programme as the fashion retailer aims to deliver a more personalised and data-led customer experience.
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NewsScrewfix launches loyalty programme with member-only deals
Screwfix has launched a new loyalty programme which offers member-only deals, rewards and more.
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NewsMatalan to overhaul loyalty scheme and refresh mobile app
Matalan is set to relaunch its loyalty scheme and refresh its mobile app in the new year, as part of its ongoing business transformation, Retail Week can reveal.
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NewsFenwick launches first loyalty programme in its 140-year history
Department store group Fenwick has launched a new loyalty programme, offering customers rewards such as money-off points and exclusive benefits.
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NewsIceland rebrands bonus card in new loyalty push
Iceland and The Food Warehouse have rebranded their Bonus Card loyalty scheme and launched a new Mega Deals Event for customers on over 500 products.