All Loyalty schemes articles
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NewsMajestic revamps subscription service
Majestic Wine has relaunched its Wine Club and Lock It In subscription services and invested in its online proposition for members, as it ramps up for the busy festive trading season.
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NewsFenwick slashes losses as focus on sales and margin builds momentum
Department store group Fenwick has delivered a significant improvement in financial performance, Retail Week can reveal.
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NewsNew Look rolls out loyalty programme nationwide
New Look has launched a nationwide loyalty programme as the fashion retailer aims to deliver a more personalised and data-led customer experience.
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NewsScrewfix launches loyalty programme with member-only deals
Screwfix has launched a new loyalty programme which offers member-only deals, rewards and more.
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NewsMatalan to overhaul loyalty scheme and refresh mobile app
Matalan is set to relaunch its loyalty scheme and refresh its mobile app in the new year, as part of its ongoing business transformation, Retail Week can reveal.
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NewsFenwick launches first loyalty programme in its 140-year history
Department store group Fenwick has launched a new loyalty programme, offering customers rewards such as money-off points and exclusive benefits.
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NewsIceland rebrands bonus card in new loyalty push
Iceland and The Food Warehouse have rebranded their Bonus Card loyalty scheme and launched a new Mega Deals Event for customers on over 500 products.
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NewsMarks & Spencer baby club membership beats expectations
Marks & Spencer’s baby club for members of its Sparks loyalty scheme has exceeded expectations.
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FeatureCustomer loyalty – what will the next three decades of evolution mean for retail?
In 1995, a little card fundamentally changed how retailers would understand their customers for decades to come.
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InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
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NewsWaitrose rolls out online grocery delivery pass
Waitrose is extending a subscription pass service for customers ordering their groceries online and on its app.
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NewsM&S restores Sparks with ‘thank you’ treats for shoppers and staff after cyber attack
Marks & Spencer’s Sparks loyalty scheme is fully operational again online, and the retailer is marking the occasion with “treats” for customers and colleagues as it recovers from cyber-attack disruption.
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NewsSainsbury’s rolls out Your Nectar Prices nationwide
The loyalty programme will offer Nectar customers lower prices on products based on their shopping habits, alongside usual Nectar Prices on multiple categories including dairy, fruit and veg, bakery, meat and fish.
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NewsMorrisons rolls out ‘More Card’ prices for Deliveroo customers
Morrisons has today announced that its More Card Prices are now available for customers shopping the grocer through the Deliveroo app.
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NewsAsos rolls out new loyalty programme for UK shoppers
Fashion retailer Asos has announced the rollout of its new loyalty scheme, Asos World.
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Analysis‘Retail with a difference’ – New Halfords boss Henry Birch on his roadmap for growth
Just over two months into the role, Halfords chief executive Henry Birch sees opportunity to make the most of the retailer’s distinctive relationship with customers
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NewsAO profits surge as membership scheme boosts performance
Online electricals specialist AO.com has reported increased annual sales and profits, helped by a raft of initiatives.
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NewsCo-op launches promotion to thank customers for support after cyber attack
The Co-op has today launched a promotion for members to “express gratitude” to those “who have shown their support to the business” while it dealt with the disruption of a cyber attack.
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InterviewQ&A: Nectar360 boss on creating new opportunities in retail media
Sainsbury’s and Nectar360 have today announced their new platform Pollen, which they say will “supercharge” their retail media business and drive forward their strategy
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NewsFortnum & Mason launches first-ever membership programme
Premium department store Fortnum & Mason has launched the first membership programme in its entire history.