All Multichannel articles – Page 100
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AnalysisAnalysis: Why did M&S’s new website fail to click into place?
Marks & Spencer’s relaunched website suffered a sales decline – could the retailer have succeeded with greater attention to customer needs?
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OpinionComment: Kiddicare can succeed again under new ownership
Kiddicare’s success relies on the retailer re-engaging with parents whose love of the business was once at the heart of its proposition.
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AnalysisIn the news: Kiddicare's new boss Chris Yates profiled
Kiddicare boss Chris Yates is no stranger to turning around a struggling retailer but his new role is unlikely to be child’s play.
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NewsBreakfast briefing: Retail news on Tesco's digital screen, food promotion and the plastic bag charge
Retail news round-up on July 16, 2014: Tesco introduces screen technology, Charge for bags may be increased, NFU slams Tesco.
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NewsFashion price tracker: Weekly womenswear data
Keep track of womenswear retailers’ average online price per item and percentage of products on markdown, from the week ending July 11.
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OpinionComment: Argos’s digital hub feels like an energised start-up
When people think of Argos, that bastion of the high street, what usually comes to mind? I’d wager that laminated catalogues and small pens are uppermost in most people’s minds.
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NewsInfographic: Shopping habits reveal a more ‘considered consumer’
Research by shopping centre owner Hammerson and retail research firm Conlumino, shows consumers’ browsing time has almost doubled since 2003.
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NewsConviviality posts surging full-year profits as it eyes 'strong' future growth
Bargain Booze owner Conviviality Retail has posted surging full-year profits despite a fall in sales due to store closures.
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NewsShoppers take more than three days to purchase items in multichannel era
Technology has increased the time it takes shoppers to make a purchase ten-fold, making the shopping experience more important than ever.
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NewsAmazon asks US regulators for permission to test delivery drones
Amazon is aiming to move one step closer to delivering packages by drones after it requested permission from the Federal Aviation Administration to test the aircrafts in Seattle.
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AnalysisAnalysis: Fashion retail report explores how to take fashion forward
Fashion is set to be the retail success of 2014 but experts at Retail Week and Land Securities fashion report launch warn of remaining challenges.
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AnalysisAnalysis: Is click-and-collect success killing home delivery?
As shoppers come to demand more convenience in delivery, retailers are responding with the most innovative period in the sector’s history.
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CartoonBlower’s retail cartoon: Marks & Spencer’s website woes
Retail Week’s cartoonist Patrick Blower’s take on Marks and Spencer’s online offer in the wake of Bolland’s denial of a ‘botched’ launch.
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AnalysisWhat lessons can retailers learn from the 2014 World Cup?
What lessons can retailers learn from the 2014 World Cup?
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OpinionRetail surgery: How can technology ensure consumers see retailer’s stores as destinations?
In order to be seen as a destination, retailers first need to consider what they are a destination for.
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OpinionRetail surgery: Does mobile retail support or undermine the high street?
Consultancy Capgemini has reported that mobile sales had doubled in 2013 to £3bn.
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OpinionComment: Asda’s continual innovation drives the retailer forward
Asda has continued to thrive in a rapidly changing retail environment by using innovation to make customers’ lives easier.
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OpinionNick Bubb's verdict: Marks & Spencer – a journey backwards
At a time when every multichannel retailer is relying on online sales to boost their overall like-for-like performance, at M&S it is the other way around.
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AnalysisPeople: Why a bad AGM can mean bad news for staff
There are few more polarizing events in the calendar of a chief executive than the Annual General Meeting - and June’s job moves show staff often feel the consequences as well.
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OpinionComment: Why now is the best time to close your loss-making stores
News that Mamas and Papas may need go through some form of restructuring, primarily due to having too many stores, comes as no surprise.