All Multichannel articles – Page 95
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AnalysisAnalysis: Customer experience innovations from Dixons Carphone and Pets at Home
Customer experience has become retail’s biggest buzzword, and Retail Week’s new event aims to get under the skin of exactly what it means.
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OpinionComment: Retailers must prioritise mobile to meet customer demand
Mobile as a term has changed in meaning significantly over the last few years and now dominates the online retail market.
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OpinionComment: What should Dave Lewis bring to Tesco’s retail offer?
In the era of multi-format, omnichannel retail, could a chief executive with a non-retail background be exactly what Tesco needs?
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NewsAsda doubles Tube station click-and-collect locations
Asda is doubling the number of click-and-collect points available at London Underground stations from next week, following the successful roll-out of its current offer.
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GalleryIn pictures: French Connection opens its first pop-up 'convenience' store
French Connection has opened the doors on its its first pop-up “convenience store” in Old Street station, which allows commuters to pick up online orders.
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OpinionComment: Tesco’s One Stop lights a beacon in convenience retail
Tesco’s convenience subsidiary is rolling out beacon technology in a move which could herald a new era of digital retail engagement.
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OpinionComment: Changing shopper habits will make the Sunday trading debate redundant
When the Sunday Trading Act 1994 was introduced, part of the rationale was to better reflect the changing needs of consumers - but today those needs are changing again .
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InterviewQ&A: Navabi co-founder on plus-size fashion and customer-focused retail
Zahir Dehnadi, co-founder of Navabi talks to Retail Week about plus-size fashion and the importance of a customer-focused retail offer.
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AnalysisWebsite review: Folksy.com Vs Indesit.com
Crispin Reed, managing director Europe at Fusion Learning compares the customer experience offered by Folksy.com and Indesit.com.
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OpinionRetail surgery: How can retailers use content to differentiate themselves online?
For retailers, the internet has rewritten the marketing rulebook – it’s getting more difficult to differentiate themselves online.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending August 27, 2014: The average online price per item and percentage of products on markdown from the top womenswear retailers.
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NewsBreakfast briefing: Retail news on Asos, Zara and Matalan
Retail news round-up on August 28, 2014: Shares in Asos surge on bid rumours; Zara withdraws holocaust-like pyjamas and Matalan criticised for size of donation to Rana Plaza compensation fund.
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NewsGenuine Juices’ Twitter punning stunt comes to fruition
Genuine Juices took to Twitter to ask Sainsbury’s and Ocado to stock their product – their query bore fruit as the retailers gave punny replies.
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NewsBreakfast briefing: Retail news on TJ Hughes, Aldi and Next
Retail news round-up on August 27, 2014: TJ Hughes hires digital marketing agency; Aldi to roll out ‘healthier tills’ and Spree.co.za to stock Next merchandise.
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OpinionComment: Why Asda is playing a long game for retail success
In the wake of continual change to the retail landscape, successful retailing is more than ever like running a marathon, not a sprint.
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OpinionComment: The ever-changing nature of the supermarket chief executive
In light of Justin King’s Sainsbury’s departure and Tesco’s leadership crisis, supermarket leaders must remember the importance of innovation.
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AnalysisComment: Retailers need to stop behaving like retailers
As the world’s most successful brands are categorised into several retail categories, retailers must innovate their image to remain relevant.
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NewsInternational analysis: Ahold's invests in ranges and online to drive sales
Dutch retailer Ahold has revealed further sales declines in its latest bout of financial results, blaming the highly competitive supermarket channel.
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OpinionBlog: Fashion retailers build store loyalty among online shoppers
The current digital retail revolution in fashion is every bit as transformational as the rise supermarkets were to food in the 1950s.
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AnalysisAnalysis: Can retail's big-hitters sooth a troubled maternity market?
Maternity specialist retailers are facing turbulent times as online retailers and supermarkets are stealing their market share.