All Multichannel articles – Page 121
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AnalysisVideo: John Lewis second in YouTube's most viewed ads of 2013
John Lewis was pipped to the post on YouTube’s top 10 ads of 2013, coming in second behind mineral water brand Evian’s dancing babies advert.
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NewsArgos new digital stores hit by technology problems
Multichannel retailer Argos has been hit by technology glitches affecting its new-model digital stores in its peak trading period.
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OpinionBlog: How digital and physical worlds have collided in 2013
Convergence has been the watchword of 2013. In the past 12 months that has manifested itself in how the digital and physical retail worlds have collided as technology is embraced within shopping centres and stores.
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OpinionComment: The four main delivery trends of 2013
UK consumers will wait at home for an average of over 140 minutes for online shopping deliveries this Christmas, costing the country an equivalent of over £850m. There is clearly a way to go to ensure that the retail back end catches up with the promise of an omnichannel world.
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AnalysisAnalysis: The 7 biggest multichannel stories of 2013
Retail Week looks back over the 7 most popular multichannel stories from 2013.
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NewsTesco Metro launches augmented reality store fronts
Tesco has launched interactive Christmas window shops in twelve Metro stores around the country, including on Regent Street, with augmented reality technology enabling shoppers to scan and shop using their mobile phones.
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AnalysisMapped: London's retail and technology start-ups
London is full to bursting of innovative technology start-ups, many of which are directly or indirectly related to retail.
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AnalysisAnalysis: Highlights from Retail Week’s free Innovation Review report
From mannequins that can track the age, race and sex of retail customers, to fingerprint imaging that can activate bank cards, technological innovations are transforming the retail environment.
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AnalysisData: Retailers and shoppers embrace Black Friday
Black Friday deals helped drive footfall last week as Christmas shopping kicked off in earnest.
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OpinionComment: What ‘I’m a Celebrity’ can teach retailers
Nothing says it’s nearly Christmas like settling down in front of a roaring fire, switching on the telly and watching minor celebrities getting covered in cockroaches.
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OpinionRetail surgery: How can online clothing retailers overcome buyer hesitation?
How can online clothing retailers overcome buyer hesitation?
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NewsBathstore breaks into the black as it relaunches website
Bathstore is back in the black after its first year under private equity owner Endless and the retailer has relaunched its website.
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OpinionComment: Amazon drones are not just pie in the sky
An inspired vision of the future for online delivery or an extravagant PR stunt designed to coincide with Cyber Monday?
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AnalysisAnalysis: The 6 biggest retail technology stories of 2013
Retail Week looks back over the 6 biggest retail technology stories from 2013.
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NewsCyber Monday sales dented by credit card glitch
British shoppers’ online shopping splurge may have been hit by a glitch that prevented millions of NatWest and RBS customers using their cards.
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NewsOnline drives retail sales but like-for-likes remain flat, says BRC
Shoppers flooded online to buy their Christmas shopping early as retail sales rose 2.3% in November.
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OpinionComment: Use social media to turn customers into advocates
Truly customer-centric retailers are thin on the ground. An exception is Ao.com (formerly Appliances Online).
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NewsCyber Monday hits today as consumers expected to spend £605m
Today is expected to be the busiest online shopping day of the year, as retailers brace themselves for Cyber Monday.
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OpinionComment: The Autumn Statement needs to go beyond easing business rates
Growth is firmly on the agenda for George Osborne’s much anticipated Autumn Statement next week and the Chancellor is under increasing pressure to ease business rates on the high street.
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GalleryIn pictures: Asda's Black Friday promotion draws throngs of bargain-hunters
Asda is among the British retailers that have taken inspiration from their US counterparts with the launch of eye-grabbing Black Friday promotions.