All Multichannel articles – Page 124
-
NewsMarks & Spencer Sale leads to online delivery delays
Marks & Spencer has warned its customers that they face delays on the delivery of their online shopping after the retailer experienced high demand for its products following its one-day Sale promotion last week.
-
NewsRoyal Mail introduces free SMS and email alerts for etailers
Royal Mail has introduced free email and SMS delivery notifications services for online retailers which use its services ahead of the busy Christmas period.
-
NewsAmazon to launch Sunday deliveries ahead of Christmas rush
Amazon is to launch a pilot service to deliver on Sundays in London over the crucial Christmas period.
-
OpinionComment: Big Brother really is watching at Morrisons
Morrisons has recently teamed up with Telefónica Dynamic Insights, the data arm of the O2 mobile network, to target consumers who shop at other grocers.
-
AnalysisAnalysis: Technological innovations track the impact of shopping centres experiences
Digital and technological innovations mean the impact of experiential activities on shopper behaviour can be tracked more closely than ever before. Laura Heywood finds out how retailers and landlords are benefiting.
-
OpinionRetail surgery: How can I be prepared for peaks in demand and stop online services from falling over?
When months of planning have gone into preparing for a launch or for peak shopping season, no one wants their site to fall at the last hurdle.
-
OpinionComment: Is innovation in retail ambitious enough?
We retailers can justifiably be proud of our ability to innovate - it’s in our blood. Day-in, day-out we create new products, new store and online experiences and a never-ending array of promotional mechanics.
-
NewsAsda to offer in-store cash payments for online deliveries
Asda is to introduce a new service to allow shoppers to order online, pay in-store with cash and have the product delivered to home as it unveils plans to merge its three websites into one.
-
OpinionComment: Marks & Spencer can learn from Primark’s success
Marks & Spencer boss Marc Bolland this week found himself unveiling a drop in first-half pre-tax profits on the same day as high street rival Primark announced rocketing full-year results.
-
NewsOnline sales to break £10bn in December
Consumers are expected to splash out a record £10.8bn online this December, according to industry group IMRG and consultants Capgemini.
-
NewsOnline cannot compete with our stores, says Primark’s Weston
Primark owner Associated British Foods boss George Weston has ruled out launching online in the near future and told Retail Week: “Online can’t compete with our bricks and mortar offer”.
-
NewsMarks & Spencer posts first-half profit fall
Marks & Spencer chief executive Marc Bolland insisted progress is being made at the bellwether retailer, despite a fall in interim profits.
-
NewsRetail sales rise 2.6% in October
Retail sales rose in October following a slowdown the previous month, providing retailers with encouragement in the countdown to Christmas.
-
AnalysisAnalysis: Why Ebay's Shutl purchase is only part of the fulfilment story
EBay’s purchase of Shutl is the latest in a long list of delivery innovations and launches in retail this year. Rebecca Thomson takes a look at how this crucial battleground is developing.
-
AnalysisAnalysis: Why technology innovation is becoming as important as product innovation
Technological innovation is radically changing shopping and retailers have realised they can’t be passive observers in this process. Rebecca Thomson finds out what they are doing.
-
OpinionComment: Technology can't replace retail basics
What a weird and wonderful retail world we inhabit. Retail Week’s September Technology supplement talked about the blurring of the boundaries between the virtual and physical space.
-
AnalysisM&S interims preview: A tale of two businesses
When Marks & Spencer posts first-half results next Tuesday the likelihood is that they will once again tell a now familiar tale of two businesses.
-
OpinionComment: Forget omnichannel, isn’t it all just retail?
Omnichannel, multichannel or just plain retail. Does the term by which the industry refers to the proliferation of ways it can interact and transact with its customers matter?
-
NewsMobile and tablet shopping to hit £23.1bn by 2018
The amount of money spent online via mobiles and tablets is set to grow almost three-fold to £23.1bn in the next five years.
-
AnalysisAnalysis: How are etailers investing and innovating to rip down barriers to online shopping?
The quest to make online shopping as quick and convenient as possible has accelerated this year as retailers excelled themselves with slick fulfilment and innovative partnerships.