All Multichannel articles – Page 136
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AnalysisAnalysis: Preparing your supply chain for multichannel growth
Smooth delivery options are front of mind for retailers because customer expectations are sky high. It is vital supply chains are as watertight as possible.
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AnalysisAnalysis: Recruiting and retaining multichannel experts
Multichannel experts are in high demand but short supply. Laura Heywood finds out where the skills shortages are and what retailers must do to attract the talent they need.
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OpinionComment: It's time to assess how multichannel retail is changing
The high street has experienced dwindling sales while ecommerce has picked up the pace and posted record figures year on year - and 13.4% growth is projected in the UK for 2013.
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OpinionComment: Future-proofing in a multichannel world
What’s been the biggest breakthrough in multichannel retailing in the past five years?
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OpinionComment: Retailers need information to make multichannel decisions
The fact that multichannel supplements and articles are a regular feature across a variety of media testifies to the
appetite, or simple need, for information to help retailers make multichannel decisions. -
AnalysisOnline grocery: How the rivals' digital operations compare
Online is becoming an increasingly intense battleground in grocery as The Co-op reveals plans to grab a share of the £6.1bn market.
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OpinionRetail surgery: How can I improve my use of marketing emails?
How can I improve my use of marketing emails?
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OpinionNick Bubb's Verdict: Dixons - If only France and Southern Europe didn't exist
Dixons’ sterling progress in the UK and Nordics continues to be undermined, alas, by poor trading in Southern Europe and its French business Pixmania.
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NewsOnline sales up 16% in April as pureplays outperform multichannel retailers
Online sales increased 16% in April driven in particular by the beer, wine and spirits category.
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AnalysisAnalysis: Etail ideas for the ultimate user experience
Ecommerce has come a long way in the last decade. Lucy Fisher finds out which retail sites are leading the way from the customer’s perspective.
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AnalysisEditorial content online: What do retailers need to know?
Sports Direct has gone one step further than integrating editorial content into its retail site and has launched a standalone sports news website.
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NewsLand Securities to roll out digital elements of Trinity Leeds as footfall hits 4 million
Land Securities is to roll out the digital elements trialled at its new Trinity Leeds scheme to the rest of its centres as it revealed it has attracted around 4 million shoppers to the development since opening in March.
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OpinionComment: Ocado and Waitrose’s game of brinkmanship
Waitrose managing director Mark Price has so clearly drawn a line in the sand by threatening to derail a potential tie-up between Ocado and rival grocer Morrisons.
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NewsSelfridges online and finance bosses to leave
Department store Selfridges has been hit by the exit of three of its senior bosses including its finance director and head of online.
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AnalysisAnalysis: Will Argos’ new digital model prove successful?
Argos is six months into a five-year transformational plan. Managing director John Walden talks to Rebecca Thomson about the retailer’s journey to become a digital leader.
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News
JC Penney uses social media to win back shoppers
JC Penney is using social media to try to win back shoppers. The troubled department store group acknowledged that customer numbers fell because of former chief executive Ron Johnson’s elimination of coupons and Sales in favour of regular low prices.JC Penney posted a video on Facebook with the message: “What ...
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OpinionComment: Shopping choices must suit customer needs
A focus on convenience is key for retailers, says Mark Newton-Jones, whatever the channel.
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OpinionRetail surgery: How can I use showrooming to my advantage?
How can I use showrooming to my advantage?
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OpinionRetail surgery: What are the elements of a successful mobile app?
What are the elements of a successful mobile app?
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NewsMarks & Spencer pledges 'market-leading' online options
Marks & Spencer aims to set new standards in ecommerce from a customer point of view as it enhances its supply chain capabilities.