All Multichannel articles – Page 136
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AnalysisAnalysis: Etail ideas for the ultimate user experience
Ecommerce has come a long way in the last decade. Lucy Fisher finds out which retail sites are leading the way from the customer’s perspective.
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AnalysisEditorial content online: What do retailers need to know?
Sports Direct has gone one step further than integrating editorial content into its retail site and has launched a standalone sports news website.
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NewsLand Securities to roll out digital elements of Trinity Leeds as footfall hits 4 million
Land Securities is to roll out the digital elements trialled at its new Trinity Leeds scheme to the rest of its centres as it revealed it has attracted around 4 million shoppers to the development since opening in March.
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OpinionComment: Ocado and Waitrose’s game of brinkmanship
Waitrose managing director Mark Price has so clearly drawn a line in the sand by threatening to derail a potential tie-up between Ocado and rival grocer Morrisons.
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NewsSelfridges online and finance bosses to leave
Department store Selfridges has been hit by the exit of three of its senior bosses including its finance director and head of online.
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AnalysisAnalysis: Will Argos’ new digital model prove successful?
Argos is six months into a five-year transformational plan. Managing director John Walden talks to Rebecca Thomson about the retailer’s journey to become a digital leader.
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News
JC Penney uses social media to win back shoppers
JC Penney is using social media to try to win back shoppers. The troubled department store group acknowledged that customer numbers fell because of former chief executive Ron Johnson’s elimination of coupons and Sales in favour of regular low prices.JC Penney posted a video on Facebook with the message: “What ...
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OpinionComment: Shopping choices must suit customer needs
A focus on convenience is key for retailers, says Mark Newton-Jones, whatever the channel.
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OpinionRetail surgery: How can I use showrooming to my advantage?
How can I use showrooming to my advantage?
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OpinionRetail surgery: What are the elements of a successful mobile app?
What are the elements of a successful mobile app?
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NewsMarks & Spencer pledges 'market-leading' online options
Marks & Spencer aims to set new standards in ecommerce from a customer point of view as it enhances its supply chain capabilities.
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AnalysisAnalysis: Selfridges’ quest for excellence in multichannel
The retailer has embarked on a range of multichannel initiatives. Rebecca Thomson speaks to the man driving change, Simon Forster.
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AnalysisOnline retail in Russia: What do retailers need to know?
Asos has launched its Russian website and the online market there is expected to double by 2020.
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NewsIceland Foods trials online grocery eight years after shelving site
Iceland Foods has begun trialling an online grocery service eight years after shelving the service with early results “very encouraging”.
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AnalysisInternational analysis: Amazon set to dominate despite growth slowing
Amazon’s results last week gave some hope for multichannel competitors, particularly internationally, as growth slowed to 22% in its first quarter.
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NewsSelfridges to launch drive-thru click-and-collect service
Department store Selfridges is to open a drive-thru click-and-collect service at its London flagship as it gears up to launch overseas delivery.
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OpinionRetail surgery: Who should run social media accounts for retailers?
Who should run social media accounts for retailers?
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OpinionRetail surgery: Could I prevent showrooming by charging shoppers to browse?
Could I prevent showrooming by charging shoppers to browse?
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OpinionComment: Asos’ entrepreneurial culture delivers retail success
A fall in basket value might be a worrying sign at some retailers but at online fashion specialist Asos it does not look like a problem.
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OpinionNick Bubb's Verdict: Argos - Luck, or good judgement?
Argos has reversed years of LFL sales declines and been able to capitalise on the tablet PC boom, but was that through luck or good judgement?