All Multichannel articles – Page 139
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News
Multichannel retailer Otto Group reveals preliminary figures
Multichannel retailer Otto Group has revealed preliminary figures for the year to February 28.Consolidated revenues rose 1.7% to E11.8bn (£9.94bn).The group’s multichannel retail earnings rose 0.4% to E10.07bn (£8.48bn). Ecommerce revenues increased 7% to E5.7bn (£4.8bn), representing 57% of total retail turnover.In Germany, online sales were E3.7bn (£3.12bn).Chairman of the ...
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OpinionComment: The six buzzwords of ecommerce and multichannel retailing
Internationalisation, localisation, multichannel integration, mobilisation, personalisation and prioritisation.
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OpinionBlog: The growth of 4G will make clothes shopping a blur
Technology is moving faster than I can keep up with and with the growing use of the speedier 4G network it is only going to speed up further
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NewsLaura Ashley blames fall in fashion sales on poor product offering
Laura Ashley has admitted it got its fashion product offering wrong after reporting a “disappointing” fall in full-year clothing sales this morning.
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AnalysisAnalysis: Waitrose’s budding plans for growth in the gardening sector
As Waitrose announces a new gardening range, we look at how the category is performing and whether there’s space for a new entrant.
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News
Casino adds grocery offer to its Cdiscount website
Casino has added a grocery offer to its Cdiscount website. Shoppers receive free home delivery in metropolitan areas on orders over E20 (£17).Cdiscount is one of the most visited websites in France, and for the launch of the grocery service the etailer offered its cardholders a refund on their first ...
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OpinionComment: Multichannel success for fashion and homeware retailer Next
Next’s full-year figures showed that the fashion powerhouse remains a pastmaster in multichannel retailing.
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AnalysisInternational analysis: Inditex wise to focus on existing markets
Inditex president Pablo Isla revealed last week that it will not be expanding internationally at the same pace as in recent years.
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AnalysisAnalysis: Is etailer Ocado the answer to Morrisons’ prayers?
Morrisons is the laggard of the big four grocers. Can a tie-up with etailer Ocado give it a much-needed fillip?
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NewsWaitrose poaches Ocado executive to become omnichannel boss
Waitrose has poached a senior Ocado executive to become its first head of omnichannel delivery as the grocer aims to offer a seamless customer experience across all of its channels.
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AnalysisCampaign of the week: French Connection, Make a Scene
French Connection’s creative new campaign puts shoppers in the director’s chair to construct a film promoting its latest collection.
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NewsArcadia online order value rockets after personalisation improvements
Arcadia has increased its average online order value by 67% and the average number of products per order by 66% after it introduced personalisation software.
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AnalysisAnalysis: There’s more than one way to keep the tills ringing
Tesco turned up the pressure on price again this week with its Price Promise scheme. But price isn’t everything.
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AnalysisOracle Retail Week Awards: Asos’ appeal makes it a global star
Fashion specialist Asos is named the 2013 PayLater Pure-Play Etailer of the Year following a storming performance in 2012.
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News
EBay's new courier service attracts major US retailers
eBay’s new courier service, eBay Now has attracted major US retailers such as Target, Best Buy, Walgreens and Macy’s, reported Mashable.The service launched in October last year and is now available in San Francisco, New York and San Jose. The service allows shoppers to order items for same-day delivery throughout ...
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AnalysisOracle Retail Week Awards: How John Lewis led the way and outperformed its rivals
John Lewis won both Oracle Retailer of the Year and Brandbank Multichannel Retailer of the Year. Managing director Andy Street talks about its success.
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AnalysisOracle Retail Week Awards: Majestic Wine's social media success
Majestic Wine won the 2013 Serco Customer Service Initiative of the Year accolade thanks to its social media prowess.
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AnalysisOracle Retail Week Awards: Sir Philip Green – taking retail to new levels
Sir Philip Green, winner of this year’s Outstanding Contribution to Retail award, talks about building his empire, US success and doing his bit for the industry.
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AnalysisVideo: Argos boss questions the need for store staff in digital world
Argos managing director John Walden has warned that the role of the store sales person is under threat because of the depth of product information available digitally.
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OpinionComment: The shift to digital retailing needs bold decisions
Retail company investors should change their stock-picking criteria and industry directors must move even faster than they think to adapt to ecommerce trends.