All Multichannel articles – Page 138
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NewsTesco opens Shoreditch offices for mobile app development
Tesco has opened an office in London’s trendy Shoreditch to house a team of mobile app developers.
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NewsDepartment store John Lewis puts services at heart of online offensive
Department store group John Lewis is to up the ante in the online battle with a push in services as it aims
to emulate its famous in-store customer experience at the ecommerce arm. -
OpinionComment: Excellent customer service can never be truly replicated online
There is still one area in which online retail will never truly be able to reflect the in-store experience, that of customer service.
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NewsAsda plans same-day delivery on food orders in £700m investment drive
Asda is to invest £700m in a number of initiatives including same-day delivery for food orders, click-and-collect and a raft of new stores.
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OpinionComment: Trust in franchise partners is vital in international ecommerce
Franchising remains a popular option for retailers looking to expand internationally, but ecommerce has unsettled this model in recent years.
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NewsBrandAlley challenges perceptions of discount sites with new ad
Etailer BrandAlley has unveiled an ad campaign designed to improve the perception of discount fashion.
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AnalysisInternational analysis: Flipkart goes head-to-head with Amazon in India
Indian ecommerce group Flipkart has launched its long-awaited Marketplace platform for third-party sellers.
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OpinionComment: Brand recognition rules in the United States
Fifty Shades tie-up will open bedroom doors for us in the United States, says Lovehoney co-founder Richard Longhurst.
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OpinionRetail surgery: What does the new Facebook Home app mean for retailers?
What does the new Facebook Home app mean for retailers?
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OpinionRetail surgery: How can I influence consumer behaviour in a multichannel world?
How can I influence consumer behaviour in a multichannel world?
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OpinionBlog: Tesco needs to bring sparkle back to the UK
Tesco boss Phil Clarke was on good form yesterday, despite unveiling the biggest fall in profits for nearly 20 years. And while the numbers in themselves are horrible, what Clarke is trying to do is set the business on a path towards its next big growth trajectory.
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NewsAnn Summers eyes wholesale growth as it reports profits jump
Ann Summers is plotting wholesale growth after its tieup with Shop Direct helped to drive a profits rise in its last financial year.
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Rakuten signs up to MasterCard's new digital wallet service
Japanese ecommerce business Rakuten has signed up to MasterCard’s new digital wallet service,MasterPass, for its US site.Customers will be able to use the service to buy online or via their mobile using stored payment credentials. Those using the service will receive additional promotions to encourage repeat visits.Roger Andelin, president and ...
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AnalysisAnalysis: Restructuring firm Hilco begins HMV turnaround
After buying HMV, Hilco faces the task of rebuilding the fallen entertainment retailer’s position on the high street and online.
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AnalysisAnalysis: The pros and cons of subletting store space
With retailers keen to dispose of excess space, businesses have started to sublet sections of their shops to other traders.
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OpinionComment: Hilco has work to do to get HMV back on song
Few retail failures have inspired the level of public regret that greeted HMV’s fall into administration earlier this year.
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NewsMarks & Spencer delivers strongest quarterly growth in two years
Marks and Spencer has delivered it strongest quarterly update for two years after a strong performance in food offset continued weakness in clothing.
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AnalysisAnalysis: Walmart gears up for the digital fight against Amazon
The retail giant has unveiled a raft of omnichannel initiatives, but will this push be enough for Walmart to gain ground after a slow online start?
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NewsTesco etail sales surge as it vies for online dominance
Tesco’s online grocery sales are expected to have hit £2.5bn in its last financial year as the retailer pushes forward in its quest to become a global dotcom business.
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News
Otto Group to expand ecommerce operations
Otto Group is to invest E300m (£255.2m) in the expansion of its ecommerce operations over the next two years, according to managing director Rainer Hillebrand.The retailer aims to increase online revenues from E5.7bn (£4.8bn) in 2012 to E8bn (£6.8bn) in 2015.A key project is a new online brand, dubbed Collins, ...