All Multichannel articles – Page 135
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NewsBolland: 'Online has replaced Marble Arch as our flagship store'
Marks & Spencer’s famous Marble Arch branch has passed the baton as flagship store to the retailer’s online shop, chief executive Marc Bolland said.
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NewsEBay plans to launch click-and-collect service with merchants
Online marketplace giant eBay is to launch a click-and-collect service as it continues to work on its customer service proposition.
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OpinionComment: Retailers should offer a personalised online experience
Being relevant and personal online has never been more important.
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NewsMultichannel retail model gives Dixons confidence after strong year
Dixons chief executive Seb James is confident the electricals giant’s multichannel business model will be a foundation of continued success after a strong year.
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NewsJohn Lewis launches IT apprenticeship in a bid to reduce skills gap
John Lewis has launched a technology apprenticeship as it continues to grow its IT department.
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NewsChanging supply chain takes centre stage at Retail Week Supply Chain Summit
The changing world of the retail supply chain will be discussed in depth at the Retail Week Supply Chain Summit later this week.
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AnalysisAnalysis: Multichannel investment - how to navigate the right path
There is no single strategic answer for retailers striving to evolve in a multichannel world. Caroline Parry looks at what retailers can do to work out the best route, and how to prioritise investment.
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AnalysisAnalysis: Recruiting and retaining multichannel experts
Multichannel experts are in high demand but short supply. Laura Heywood finds out where the skills shortages are and what retailers must do to attract the talent they need.
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AnalysisAnalysis: Preparing your supply chain for multichannel growth
Smooth delivery options are front of mind for retailers because customer expectations are sky high. It is vital supply chains are as watertight as possible.
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OpinionComment: It's time to assess how multichannel retail is changing
The high street has experienced dwindling sales while ecommerce has picked up the pace and posted record figures year on year - and 13.4% growth is projected in the UK for 2013.
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OpinionComment: Future-proofing in a multichannel world
What’s been the biggest breakthrough in multichannel retailing in the past five years?
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OpinionComment: Retailers need information to make multichannel decisions
The fact that multichannel supplements and articles are a regular feature across a variety of media testifies to the
appetite, or simple need, for information to help retailers make multichannel decisions. -
AnalysisOnline grocery: How the rivals' digital operations compare
Online is becoming an increasingly intense battleground in grocery as The Co-op reveals plans to grab a share of the £6.1bn market.
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OpinionRetail surgery: How can I improve my use of marketing emails?
How can I improve my use of marketing emails?
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OpinionNick Bubb's Verdict: Dixons - If only France and Southern Europe didn't exist
Dixons’ sterling progress in the UK and Nordics continues to be undermined, alas, by poor trading in Southern Europe and its French business Pixmania.
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NewsOnline sales up 16% in April as pureplays outperform multichannel retailers
Online sales increased 16% in April driven in particular by the beer, wine and spirits category.
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AnalysisAnalysis: Etail ideas for the ultimate user experience
Ecommerce has come a long way in the last decade. Lucy Fisher finds out which retail sites are leading the way from the customer’s perspective.
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AnalysisEditorial content online: What do retailers need to know?
Sports Direct has gone one step further than integrating editorial content into its retail site and has launched a standalone sports news website.
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NewsLand Securities to roll out digital elements of Trinity Leeds as footfall hits 4 million
Land Securities is to roll out the digital elements trialled at its new Trinity Leeds scheme to the rest of its centres as it revealed it has attracted around 4 million shoppers to the development since opening in March.
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OpinionComment: Ocado and Waitrose’s game of brinkmanship
Waitrose managing director Mark Price has so clearly drawn a line in the sand by threatening to derail a potential tie-up between Ocado and rival grocer Morrisons.