All Multichannel articles – Page 144
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NewsFormer M&S boss Sir Stuart Rose appointed Ocado chairman
Sir Stuart Rose has been appointed chairman of online grocer Ocado, in a stock market comeback, replacing Lord Grade, who is standing down after seven years.
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NewsSpar installs Amazon lockers as it ramps up multichannel
Spar has become the latest retailer to introduce Amazon collection lockers in-store.
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OpinionComment: It’s snow joke for UK high street retailers
Snow, the economy and spring stock. What else can the gods throw at retailers?
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NewsMorrisons teams up with Lakeland to launch kitchenware website
Morrisons is to take a further step into etail with the launch of an online kitchenware business in a tie up with Lakeland as it advances its multichannel strategy.
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AnalysisAnalysis: Challenges faced by UK retailers in the Chinese market
China remains high on retailers’ expansion agendas but few have cracked the country. Caroline Parry finds out
what strategies are likely to lead to Chinese success. -
News
Marinopoulos teams up with online grocer CareMarket
French retailer Carrefour’s Greek franchisee Marinopoulos has teamed with online grocer CareMarket in Greece.Carrefour’s private-label ranges will now be available through the website.Meanwhile, Carrefour Marinopoulos has launched an app for Apple and Android smartphones called Carrefour Greece, which enables customers to access discount vouchers and promotional leaflets.
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AnalysisProfile: Robin Terrell, multichannel director, Tesco
Tesco’s new multichannel boss arrives with a strong track record in ecommerce, but can he succeed in making grocery work better online for the UK’s largest retailer?
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OpinionRetail Surgery: How do I motivate shopfloor staff when trading in click-and-collect?
How do I keep shopfloor staff motivated if a large part of trade is click-and-collect?
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NewsShoppers expected to spend £87bn online in 2013
Shoppers are expected to spend £87bn in 2013 following strong growth through the channel over Christmas.
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News'Phenomenal' tablet demand drives Christmas sales surge at Dixons
Electricals retailer Dixons reported strong Christmas trading as UK like-for-likes rose 8%, driven by “phenomenal” sales of tablets and the collapse of rival Comet.
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NewsHome Retail raises profit forecast after strong Christmas at Argos
General merchandise giant Argos generated a like-for-like sales rise of 2.7% over Christmas, and parent Home Retail Group has raised its full-year profit expectations.
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AnalysisAnalysis: Retailers’ new Sales strategies to meet consumer demand
Promotional activity has altered over the past few years. Retailers push online discounts and break from traditional January Sales, so what’s the best tactic to pursue?
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Opinion
Comment: Empathy is at the heart of every successful retailer
I’ve spent most of my work life in retail and I’m not embarrassed to describe myself as a shopkeeper. I love shopping, visiting stores and admire how retailers practice their art.
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Analysis
Campaign of the week: Selfridges, Mr Selfridge Twitter Campaign
The brand new ITV costume drama Mr Selfridge debuted last week on Sunday with sky-high viewing figures and has been hailed by TV critics as the new Downtown Abbey.
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OpinionNick Bubb's Verdict: HMV - Something can be salvaged from the wreckage
The obituaries of HMV are being written, but rumours of its imminent demise may have been exaggerated, as there seem to be reasonable hopes that something can be salvaged from the wreckage.
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OpinionBlog: Themes at NRF conference highlight diversity of retail industry
Many of the themes at NRF are familiar to most – omnichannel is everywhere, international expansion is the holy grail, shrinking store estates and the effects on the high street are on retailers’ minds.
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Analysis
Analysis: How Spanish retailer Mango expanded internationally
Spanish fashion retailer Mango has more than 2,500 stores in 110 countries, and has been expanding across the world since 1992. Rebecca Thomson hears about its growth strategy.
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OpinionComment: Are iPads the future of store design?
Remember the time when retailers seemed to think that if it moved then an iPad should be attached to it? It wasn’t actually that long ago.
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NewsSurge in use of multichannel services at Christmas
Christmas demand soars for retail’s multichannel services such as click-and-collect and speedy delivery as consumers increasingly take advantage of the different ways to shop.
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OpinionComment: What to watch out for in 2013
This year won’t be an easy ride for retailers, but there will still be winners.

















