All Multichannel articles – Page 147
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NewsAsda mulls opening collection points in train stations
Asda is considering opening click-and-collect hubs in train stations and will launch same day delivery next year as the grocer looks to tap into the commuter market for online shopping.
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OpinionComment: 12 top tips for successful Christmas trading
On the first day of Christmas my true love sent to me, a messenger bag from Mulberry (pronounced Mulbe-ree).
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NewsArgos rolls out Shutl speedy delivery
Argos has rolled out its partnership with delivery specialist Shutl across the UK.
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GalleryIn pictures: Very.co.uk takes first step into physical retail with shopping wall
Online retailer Very is making the most of empty space on the high street to launch digital shopping walls.
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NewsM&S prepares for peak mobile shopping hour during X Factor final
Marks & Spencer predicts the peak shopping hour for mobile devices will hit at 8pm in Sunday, during the X Factor live final.
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NewsJessops launches mobile e-gift card service
Photography retailer Jessops has launched an e-gift card service that allows shoppers to redeem vouchers in store via their mobile device.
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NewsBrightHouse sales up ahead of etail push
Weekly payment electricals and furniture retailer BrightHouse has recorded strong growth in its first half as it prepares to launch an ecommerce offering.
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NewsAnalysis: Store revamps and transactional website help Fenwick regain momentum
Family owned retailer Fenwick may be one of the most low-profile department store groups in the UK, but it is one of the most profitable.
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AnalysisAnalysis: The path to social media success
Social media platforms offer a wealth of consumer insight, but turning that data into an effective brand building and sales tool remains a challenge.
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AnalysisAnalysis: What is big data?
The technology industry loves a buzzword, and big data is a favourite. But what does it mean, is it just marketing hype, and what services can it help retailers provide?
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AnalysisAnalysis: The smartphone's role in customer insight
Mobile is a growing sales channel, but its potential doesn’t end there. Phones also open up a treasure chest of data for retailers on their customers.
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AnalysisAnalysis: Digging out the customer data
What are the best sources of customer insight and how do retailers evaluate and select them?
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AnalysisAnalysis: Retailers battle it out to offer first-class delivery
Convenience and speed are increasingly important to consumers when ordering goods, meaning retailers offering the best fulfilment options have a competitive Christmas edge.
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OpinionComment: Customer insight has never been more important
With competition hotter than ever in retail, and customer loyalty faltering, insight into shopper behaviour has never been more important.
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OpinionComment: Every retailer should know who their customers are
It feels almost odd talking about customer insights being central to a modern-day retailer.
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NewsDebenhams aims for single customer view
Debenhams is taking a single view of its customers to help it better target shoppers.
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OpinionComment: Dixons’ celebrates first-half profit
Dixons has much to feel festive about. Last week, the Currys and PC World owner revealed its UK business had made a first-half profit for the first time in five years.
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AnalysisResponsive web design: What do retailers need to know?
With shoppers using tablets and mobiles as well as desktop PCs to view a retailer’s site, responsive web design means it will resize itself for that device
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NewsCyber Monday frenzy drives record online shopping sales
Retailers enjoyed a record surge in trade on Monday as shoppers rushed online to secure Christmas deals.
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NewsTopshop unveils Christmas film with Kate Bosworth as its star
Fashion powerhouse Topshop premiered its first-ever Christmas movie today as part of its festive marketing campaign, revealing actress Kate Bosworth as the star.