All Multichannel articles – Page 142
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AnalysisAnalysis: What retail must learn from HMV’s Twitter meltdown
Social media can be a useful tool in building a retailer’s brand but HMV’s rogue tweets should be a wake-up call to those not yet fully engaged with the channel.
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AnalysisCampaign of the week: Ocado, Welcome to a different kind of supermarket
Competing with the big four supermarkets means online grocer Ocado has its work cut out getting its message across in the often loud and brash grocery TV advertising world.
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OpinionComment: Generation Y forces rapid change for retailers
Retailers must adapt to trends led by consumers born since the mid-1970s. I’ve been around retail for more than three decades and have seen some tumultuous changes.
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OpinionComment: Department store John Lewis continues to set the pace in retail
While the latest BRC figures continue to point to a volatile and frustratingly slow recovery - like-for-like retail sales increased 1.9% year on year in January.
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NewsCompany profile: Dunelm Mill
Value homewares retailer Dunelm Mill has carried strong momentum into 2013 after a blockbuster 2012, which echoed the Olympian efforts taking place in east London.
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NewsEtailer Worldstores tie up with Wonga for new payment scheme
Worldstores.com, has partnered with digital finance company Wonga to offer customers a new online payment tool allowing them to spread the cost of a purchase across three months.
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OpinionComment: Angela Spindler is a welcome addition at N Brown
Angela Spindler was a surprise, but welcome, choice to become new chief executive of home shopping group
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NewsOcado to double non-food range after dedicated warehouse opens
Ocado is poised to double its non-food SKU count by the end of the year as the online grocer bids to diversify its range and poach shoppers from rivals.
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OpinionComment: Reinvent your high street to avoid its demise
Last year, I highlighted the uneven playing field for store-based retail in relation to pure play, which does not face onerous rent and rates bills and is not even expected to make a profit.
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OpinionComment: Direct-to-consumer sites need to communicate the benefits
Poor old brands. Once they held the upper hand over retailers, now they are fighting a constant battle to get their products on store shelves.
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AnalysisAnalysis: Six key investment priorities for IT directors in 2013
What technology will retailers be spending on this year? Martec International’s IT in Retail Report, sponsored by JDA, uses information from 150 IT directors across the retail industry on their plans for IT investment in 2013.
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NewsJohn Lewis on IT recruitment drive
John Lewis is set to expand its IT team by another 100 people, taking its in-house team to 400.
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AnalysisAnalysis: What will the music stores of the future look like?
When HMV fell into administration, the future of record stores on many British high streets was thrown into question. How can retailers adapt to today’s entertainment consumers?
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AnalysisAnalysis: The highs and lows of Christmas trading
The aftermath of the festive season brought drama, as a clutch of high street retailers collapsed. But how did the retail industry perform overall? Rebecca Thomson reports.
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AnalysisCampaign of the week: Tesco, Ever Wondered Who Picks Your Groceries?
Tesco has started 2013 with the multichannel bit between its teeth, first poaching House of Fraser ecommerce boss Robin Terrell and then revealing a new dotcom store in Crawley.
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NewsMarks & Spencer launches digital lab to fuel multichannel growth
Department store Marks & Spencer has created a specialist unit to experiment with and develop retail technology as part of its long-term growth strategy.
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AnalysisProfile: Angela Spindler, N Brown's new chief executive
Angela Spindler, boss of discount retailer The Original Factory Shop, was unveiled as N Brown’s new chief executive this morning. Retail Week takes a look at her credentials.
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OpinionNick Bubb's Verdict: Asos - From coal to global fashion fulfilment in a generation
Back in 1984, the coal-mining village of Grimethorpe became famous for its violent clashes between the miners and the police. But today it is the peaceful hub of Asos’s global logistics operation.
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AnalysisInfographic: How people will shop in 2013
New research shows 35% of consumers worldwide are considering changing the way they buy products this year. However, just 9% are ready to commit to regularly shopping online.
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AnalysisAnalysis: Industry leaders talk bricks and clicks at Retail Week Live
The shopping experience and the store’s role in a multichannel environment will feature strongly at Retail Week Live 2013. Anna Richardson-Taylor previews the big themes.