All Multichannel articles – Page 150
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News
Amazon unveils Family Mart partnership
Amazon has unveiled a partnership in Japan with convenience store business Family Mart, allowing customers to collect and pay for Amazon orders at the group’s 9,100 stores nationwide.Customers choosing to have their parcel shipped to a Family Mart store can pay online or in store using ‘Fami Port’ multimedia terminals.A ...
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AnalysisAnalysis: Five growth opportunities for Shop Direct
As Shop Direct’s new chief executive Alex Baldock vies to bring the retailer into profit, Retail Week looks at the growth opportunities within his reach.
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News
Ecommerce group Rakuten launches in Malaysia
Japanese ecommerce group Rakuten has launched in Malaysia as part of its international expansion strategy.The company, which owns Play.com, Buy.com, PriceMinister.com and is an investor in Pinterest, says it will offer more than 11,000 SKUs in Malaysia from more than 40 leading retailers.Rakuten will offer shoppers rewards via its loyalty ...
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OpinionComment: Prepare for the new in-store experience
It is striking that the customer experience inside the average British shop has barely changed since supermarkets arrived.
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OpinionComment: Marks & Spencer - Last mover advantage?
Could it be to Marks & Spencer’s advantage that it is building a new operating platform just as its core customer base is moving rapidly online?
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NewsBoots trials iPads in store
Health and beauty retailer Boots is trialling iPads and wi-fi in 30 stores to enable customers to order in store more easily.
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AnalysisAnalysis: Catalogue takes a back seat as John Walden reinvents Argos
The retailer is overhauling its business model for the digital era.
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OpinionComment: Retailers must change to master multichannel
Multichannel retailing has been in the spotlight this week. The glare fell most prominently on Apple following news it has parted company with its retail boss John Browett.
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NewsTesco launches online commuter zone
Tesco has launched a new commuter zone on its grocery website, bringing together products and features for time pressed shoppers.
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AnalysisAnalysis: Using technology to your advantage
Menswear retailer Pretty Green has seen its online conversion rates soar since deploying Fits.me’s virtual fitting room solution.
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AnalysisAnalysis: Online fashion fit for purpose
A survey of fashion retailers reveals the challenges of replicating the in-store experience online. But huge opportunities exist to grow digital revenues.
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AnalysisAnalysis: Optimising online sales
How can online fashion retailers overcome the many barriers to sales conversion in order to optimise their performance.
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AnalysisAnalysis: Using data to understand customer behaviour
Fashion retailers are giving themselves a competitive edge by harnessing the full power of data mining to understand how individual customers behave online.
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AnalysisAnalysis: Leading the way online
Standing still is not an option for retailers with online ambitions, as the pace of digital development offers increasingly lucrative opportunities.
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AnalysisAnalysis: Evolution of the multichannel team
Multichannel teams are now involved with all aspects of business, from the boardroom to the shop floor. As retailers roll out ambitious strategies, digital talent is increasingly in demand.
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OpinionComment: Distribution centres are the focus of ecommerce operations
Congratulations to everyone included in this year’s Retail Week Etail Power List.
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OpinionComment: Online shopper demands are challenging to manage
I would like to pass on my congratulations to everyone featured in Retail Week’s Etail Power List 2012.
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OpinionComment: Competition has intensified in online channels
Our congratulations to everyone on Retail Week’s Etail Power List 2012.
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OpinionComment: Developing solutions for online clothing retailers
The three biggest issues our customers and potential customers tell us every day that they face are: