All Multichannel articles – Page 193
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OpinionThe importance of start-up spirit
New businesses and job creation will be driven by entrepreneurs, says David Wild.
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AnalysisWiggle room
From humble roots Wiggle has grown to be a multinational etail pioneer – and now it is even considering stores. Nicola Harrison reports.
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NewsNew Oddbins owners plot comeback strategy
Wine and spirits retailer Oddbins, which has been relaunched under new owners, will focus on product range, pricing and store layout under a new management team.
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AnalysisWhich 100 brands are providing the best customer experience?
Amazon’s done it again. In a survey of more than 7,000 shoppers, the online giant has topped the list of the best brands for overall customer experience.
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NewsWatches of Switzerland launches transactional website
Jewellery group Aurum has launched a transactional website for its Watches of Switzerland brand.
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NewsFigleaves in profit but N Brown warns confidence is waning
N Brown’s etail lingerie business Figleaves has made a half-year profit for the first time in its history, but the home shopping fashion group faces an uphill battle until the end of the year as consumer confidence deteriorates.
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NewsWHSmith claims e-reader first with Kobo partnership
Bookseller and stationer WHSmith has struck a deal to launch Kobo wifi touchscreen e-readers in the UK.
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OpinionHow can we win back customers’ trust?
One of the most striking findings of this year’s Retail Proposition Strength Index, launched by OC&C at the World Retail Congress two weeks ago, was that customers’ trust in retail brands is in sharp decline.
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AnalysisToys R Us focuses on key trends as Christmas looms
Toys R Us has revealed the four top trends that it expects to influence toy sales in the months leading up to Christmas.
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AnalysisEmerging retailers: Still flying high?
Two years ago, 10 of the top emerging retailers gathered for a Retail Week photo shoot at the top of London’s Gherkin. Today, Charlotte Hardie revisits them to find out how they have fared amid the trials and tribulations of the continued downturn.
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NewsMarks & Spencer launches French website
Marks & Spencer has returned to France with the launch of its new website in the country.
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OpinionThe future's multichannel
The good news for retail property is it’s becoming very clear that - with a handful of the very largest exceptions - the future is multichannel, not pure-play.
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NewsFirst glimpse of House of Fraser click and collect store
House of Fraser will open two House of Fraser.com stores this month, providing a click and collect offer in 1,500 sq ft units.
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NewsQVC opens pop-up shop in London
TV shopping giant QVC has opened a diamond pop-up shop in Hatton Garden today to promote its Diamonique collection.
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NewsSainsbury's buys online entertainment business
Sainsbury’s has bought online digital entertainment business Global Media Vault, which supplies the supermarket’s entertainment ecommerce platform.
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News
Walmart announces resignation of key executives
Walmart has announced the resignation of key executives from its online business. Eduardo Castro-Wright, vice-chairman of global sourcing operations, is to retire in July and Wan Ling Martello, vice-president of ecommerce, is to leave the company to take up a new position at Nestlé. The departures come amid a drive ...
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AnalysisThe online battle for traffic
Which websites have lost or gained the most visitors in the past year? Charlotte Hardie considers the usefulness of unique visitor numbers analysis
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OpinionRetail surgery: What should I look out for when outsourcing my data centre hosting?
I’m looking to outsource our data centre hosting to an external supplier. What should I look for in a potential provider and how do I ensure that I receive true value from the relationship?
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AnalysisCo-buying shopping sites: What do retailers need to know?
There’s been a raft of co-buying sites launched recently, encouraging shoppers to use collective buying power to get discounts. Should retailers embrace the trend?
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AnalysisWorld Retail Congress: The view from the top
The industry’s biggest names from across the globe met at the fifth World Retail Congress to tackle the big issues of the day. George MacDonald and Rebecca Thomson report from Berlin.