All Multichannel articles – Page 188
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AnalysisChristmas adverts: Who are the winners and losers?
Retail’s latest batch of Christmas ads have both riled and delighted TV viewers in equal measure. Rebecca Thomson and Richard Huntington sort the crackers from the turkeys.
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AnalysisSelfridges: All set up for Christmas
Selfridges’ UK managing director Anne Pitcher reveals what sets the business apart from others this Christmas. By Gemma Goldfingle.
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AnalysisKindle is setting Amazon’s Christmas trading on fire
Amazon is a company that always does well at Christmas, but this year’s growth could be bigger than ever as the internet giant looks likely to receive a boost from its recent investment.
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NewsWiggle to focus on stores and M&A following sale
Large destination shops on the agenda for cycles etailer following £180m deal.
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NewsRecord online demand at John Lewis
Sales at John Lewis department stores are up 3.7% so far this week, helped by the biggest ever day of online demand on Monday.
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NewsZulily recruits Kirby ahead of UK launch
US online private Sales site Zulily is to launch in the UK and has hired former Monsoon digital chief Kristine Kirby to head the operation.
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AnalysisSites: Firebox Vs The O2
Rick Evans, Creative director at (untitled) London, shares his view of good and bad websites.
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News
Walmart introduces first social shopping app
Walmart has introduced the first social shopping app from its recently formed @WalmartLabs division. Known as Shopycat, the tool allows Facebook users to find gifts for friends and family based on the interests posted on their profiles. It then recommends items from Walmart’s stores, Walmart.com and other sites including RedEnvelope, ...
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News10% of online sales made through click and collect
One in 10 online sales are made via click and collect, according to new figures from ecommerce trade body IMRG.
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NewsAnn Harvey owner to close 20 stores in property review
Fashion retailer to focus on concessions and ramp up ecommerce as it suffers tough trading
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NewsIkea price cuts power market share advance
Swedish furniture giant invests in online and store revamps as it ‘prepares for uplift’ in market.
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NewsPost-sales service vital for multichannel offer
As multichannel sales continue to rise, retailers aim to make customer experience and service consistent across all channels.
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OpinionComment: Home Retail Group needs more emphasis on click-and-collect
Home Retail Group is far from the only high-profile retailer facing declining fortunes and Retail Week Knowledge Bank’s profile tracks the detail and analyses the numbers behind the headlines for both Argos and Homebase.
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OpinionLook hard enough, and retail’s glass is half full
The Chancellor’s Autumn Statement will have prompted a brief sigh of relief from retailers.
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NewsNew Wickes boss Simon King ‘excited’ by the challenge ahead
Wickes new boss Simon King hopes to bring strong leadership qualities to the DIY retailer after being appointed managing director.
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News‘Affection’ for MFI will help online relaunch
The new boss of revived furniture retailer MFI has insisted the brand still has resonance.
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AnalysisTV shopping: What do retailers need to know?
Bonmarché is joining retailers such as Argos by moving into the TV shopping market as another way to reach consumers
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OpinionA future for fashion retail
Fashion retailers can’t afford to put barriers in the way of customers who want to make purchases. Technology will be crucial to the customer experience they deliver next year.
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Analysis
Sites: Etsy Vs Banana Republic
Anton Gething, Product director at nToklo, shares his view of good and bad websites.

















