All Multichannel articles – Page 255
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News
Online sales hit £4.8 billion in July
Wet weather drove more shoppers online in July, when e-tail sales reached 4.8 billion for the month.
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News
Matalan payment terms attacked
The Forum of Private Business (FPB) has put Matalan into its Hall of Shame following the retailer's decision to cut payments to suppliers by 2 per cent.
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New Comet site takesservice-led approach
Comet has overhauled its web site to focus on customer service instead of product deals.
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News
Wrapit ceases trading and axes staff
The administrator of Wrapit has confirmed the stricken wedding gift service has ceased trading.
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News
Belgian court dismisses eBay fake case
L’Or al has lost a case in Belgian court against eBay over fakes sold on its site.
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News
L’Oreal counterfeit case dismissed
L’Or al has lost a case in Belgian court against eBay over fakes sold on its site.
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Tiffany appeals against eBay court victory
US jeweller Tiffany has lodged an appeal against the court ruling that found in favour of eBay following a dispute over counterfeit goods on its site.
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News
Wrapit enters administration
Online wedding gift service Wrapit has fallen into administration, meaning 2,000 couples could lose their presents.
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Analysis
Let the festivities begin
Christmas will be here before we know it and retailers are gearing up to make the most of what is normally their most profitable time of year. But with a recession looming, what can retailers do to ensure they don’t get left out in the cold, asks Katie Kilgallen.
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News
Icon Live set to launch luxury earring web site
Jewellery concessions operator Icon Live is to launch an online store next month dedicated to earrings.
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News
Amazon profits double
Profits at online retailer Amazon.com soared 102 per cent to US$158 million ( 79 million) in its second quarter to June 30.
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Analysis
Web write-offs
Unintelligible sentences, jargon, spelling mistakes… the standard of writing on retailers’ web sites can be woefully bad. Charlotte Hardie spells out why it’s costing them dearly and what needs to be done
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News
E-tail sales remain immune to downturn
Shoppers spent more than 26.5 billion online in the first half of 2008, up 38 per cent on the 19.2 billion recorded at the same time last year.
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News
Ebay triumphs in counterfeit goods case
EBay has survived a four-year legal wrangle with Tiffany over the jeweller’s claim that the online auction site should be held liable for the sale of counterfeit jewellery on its site.
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News
eBay defends itself to users after court fight
EBay has posted an online letter to its 14 million UK users defending its position following its high-profile fight with LVMH in the French courts.
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News
Ideal to relaunch flagship channel after web revamp
TV shopping group Ideal Shopping Direct is to revamp its main channel Ideal World in an attempt to refresh its identity and attract more customers.
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News
Sainsbury's e-tail service restored
Sainsbury's e-tail site is working again after being put out of action for much of the day because of supplier technical problems.
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Analysis
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News
Ideal appoints Aujila to board
TV and online shopping channel Ideal Shopping Direct has appointed Pamela Aujila to its board as commercial director.
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Analysis
Raise your site
Some retailers are reaping the benefits of e-recruitment, but many others struggle to master its operational and accessibility basics. Fine-tuning the technology is crucial, finds Katie Kilgallen