All Multichannel articles – Page 81
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AnalysisRetail 2015 survey: Share your views on current trading conditions
Retail Week is carrying out a quarterly sentiment analysis to gauge how retail chiefs’ views on trading are shifting throughout the year.
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NewsSupermarkets enjoy multichannel growth driven by young families
The birth of a new child is one of the main drivers of an increased tendency to buy online, according to data science company Dunnhumby.
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AnalysisVideo: Cantor Fitzgerald's Mike Dennis - is John Allan the right chair for Tesco?
Cantor Fitzgerald food analyst Mike Dennis asks whether John Allan knows the grocery retail sector well enough.
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NewsTed Baker introduces beacon technology to its Westfield store
Ted Baker is introducing beacon technology into its Westfield store, allowing mannequins to send push notifications to shoppers’ smartphones.
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AnalysisStart-up of the week: Online scheduling platform Fynder
Start-ups in retail technology are growing fast and Retail Week is highlighting some of the best. This week Fynder is in the spotlight.
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NewsNew rules threaten to derail Amazon drone delivery plans
Amazon’s plans to deliver packages by unmanned crafts have been dealt a blow after draft regulations from the Federal Aviation Authority (FAA) prohibit remote piloting.
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Analysis
Analysis: Will 2015 be a big year for big-ticket furniture retailers?
After years of struggle during the economic downturn, there’s a sense that a big comeback is on the cards for big-ticket furniture retailers.
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NewsOut-of-town footfall rises as high street and shopping centres suffer
Retail footfall overall declined in January but out-of-town locations bucked the trend as shoppers sought big-ticket items.
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NewsDarty says January Sales dented by Paris terrorist attacks
French electricals specialist Darty recorded a drop in footfall during the crucial January Sales period as a result of the Paris terrorist attacks.
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OpinionComment: What can retailers learn from the Christmas trading period?
The Christmas trading period has offered retailers valuable lessons on customer expectation, supply chain and fulfilment.
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AnalysisSeven reasons why retailers need to support the UK textiles industry
Paul Short, chair of the N Brown Textiles Growth Programme, tells Retail Week why retailers need to support the UK textiles industry.
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NewsDunelm gears up for aggressive growth as profits and sales surge
Homewares retailer Dunelm has recorded a surge in like-for-likes and profits as the retailer turns its attention to aggressive growth.
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AnalysisStart-up of the week: Home furnishing visualisation platform DigitalBridge
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week DigitalBridge is in the spotlight.
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AnalysisIs paperless engagement with customers the future for retailers?
As more retailers look towards mobile to interact with customers, what are the benefits of moving away from paper to digital engagement?
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AnalysisInfographic: What causes the most complaints in retail?
Retail has been named as the most complained about sector in the UK. Find out what regions complain the most and what most riles consumers.
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Opinion
Comment: Consumer expectations of retailers are rising, but will they pay?
Andrew Busby asks whether the current retail offer of convenience and service is sustainable or are consumers asking for too much?
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OpinionBlog: How to service the needs of the multichannel customer
Retailers need to develop their customer service across channels and respond to customers’ every changing needs, says Mark Pettit of Hermes.
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OpinionRetail surgery: How will smartphones change the in-store experience?
To date, online retail has been far more advanced than the high street in using analytics to transform the customer experience.
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NewsAsda’s Ibbotson to take up Walmart innovation role in the US
Asda chief operating offer Mark Ibbotson is to join parent company Walmart’s flagship business in the US, where he will steer innovation.
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AnalysisAnalysis: Cautious optimism in uncertain times for the retail sector
Retail 2015, produced by Retail Week in association with Kurt Salmon, reveals what industry chiefs really think about prospects for 2015.