All Opinion articles – Page 311
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OpinionLet shoppers feel the love
If we don’t win over the consumer cynics, retail could be in for a tough ride says Jacqueline Gold
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OpinionRetail surgery: What happens if we are faced with consumer group litigation and will it overlap with a product recall?
What happens if we are faced with consumer group litigation and will it overlap with a product recall?
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OpinionA holistic view makes good business
Working towards responsible corporate citizenship certainly can advance a retailer’s stature within the wider social context.
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OpinionRetail surgery: We want to improve how quickly calls into our store service desk are resolved. What can we do to make the biggest difference?
We want to improve how quickly calls into our store service desk are resolved. What can we do to make the biggest difference?
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OpinionHalfords’ potential acquisition list
The question is how far the span of Halfords’ group can be profitably pushed without sprawling.
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OpinionAbercrombie & Fitch begins to lose its cool
When Abercrombie & Fitch came to the UK in 2007 it was one of the coolest and most anticipated brands of its time.
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OpinionBanks versus boffins
The banks need to think carefully about how they deal with security flaws in Chip and PIN technology if they are to maintain the trust of merchants.
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OpinionOn consistency
If you happen to stroll into Habitat’s Tottenham Court Road flagship, the chances are good not only that you’ll find what you what, but that the service will be helpful, well-informed and that the store environment will encourage you to hang around. But it’s a somewhat different proposition elsewhere.
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OpinionWhat, more regulation?
Both Labour and the Conservatives have lent support to a supermarket ombudsman. But does it actually protect suppliers? And does it matter at all to the consumers?
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OpinionWeak retailers need to be weeded out
UK retail, particularly fashion, has too many weak brands and too many stores. If consolidation does turn out to be the theme of 2010, that won’t be such a bad thing.
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OpinionMultichannel retail’s pioneers
A decade after the dotcom crash, online and multichannel retail are firmly established. But as entrepreneurs quest for transformational business models, the multichannel merits of older companies should not be overlooked
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OpinionThe ombudsman is a regulatory empire we can do without
In my dictionary, bureaucracy is next to burden and the planned supermarket/supplier ombudsman would be a definition of both.
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OpinionCustomers demand quality over price in food
Times may be tight but when it comes to food, customers still want quality says Mark Price
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OpinionRetail surgery: As we are promoting our green credentials, how much focus should we put on asking suppliers to prove they are managing their emissions?
As we are promoting our green credentials, how much focus should we put on asking suppliers to prove they are managing their emissions?
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OpinionRetail surgery: I have recently received a letter from a different lender than the bank we agreed our loan with, stating that now I owe them money. How can that be?
I have recently received a letter from a different lender than the bank we agreed our loan with, stating that now I owe them money. How can that be?
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OpinionAxed Matalan sale is not the closing chapter for retail deals
The failed sale of Matalan yesterday came as little surprise to many.
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OpinionWhen good news is bad news
Croydon has been waiting years for the arrival of John Lewis. The fact it’s going out of town is a hammer blow to the town centre.
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Opinion
Ocado, or Ocadon’t?
Had a very interesting day in Nottingham at Boots on Friday, but will save that for my next post and instead concentrate on the weekend’s big story, the news that Ocado has appointed advisers ahead of a possible float.
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OpinionHot off the press
Heals celebrated its bicentennial by turning over its windows to students from the nearby Slade school of art. And it was the most interesting thing on Tottenham Court Road for some time.
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OpinionA lot is riding on New Look
The sour taste left by disappointing retail IPOs of the past and jitters about how retail conditions will shape up this year mean there’s a lot riding on how New Look’s much-anticipated IPO fares.