All Opinion articles – Page 313
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OpinionA nation of wimps led by chimps
Management of the snow chaos is a damning indictment of the UK’s mindset.
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OpinionRetail surgery: We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
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OpinionBring it on, Best Buy
Leopards can never change their spots, but maybe something almost as remarkable has happened: not only did DSGi have a great Christmas, it looks as if chief executive John Browett is genuinely changing the business for the long-term good.
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OpinionRetail surgery: How can we ensure that we are not putting the company at risk when we interview staff accused of fraud or other disciplinary incidents?
How can we ensure that we are not putting the company at risk when we interview staff accused of fraud or other disciplinary incidents?
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OpinionSelling up will be no easy task in 2010
Private buyers will be hampered by not being able to take on the levels of borrowing they did before the banking crisis
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OpinionBreaking into new markets with clicks not bricks
One of the best things that the Internet has allowed retailers to do is test new markets in a relatively low-risk, inexpensive way.
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OpinionThe new focus on multi-channel CRM
The most recent poll of IT bosses from the world’s biggest retailers shows that IT departments aren’t just talking about their customers, they are preparing to invest in them too.
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OpinionPrimark powers on
There can be few more enjoyable jobs in retail property than being Primark’s property director.
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OpinionLooking your best
For considerably more than a year, DSGi has been addressing the experience that shoppers visiting a branch of Currys or PC World can expect.
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OpinionTough lessons to learn
If nothing else 2009 showed why credit insurance is a waste and bonuses aren’t.
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OpinionFunding is out there
“Even in challenging times it’s important to consider all opportunities”
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OpinionRetail surgery: We think we are incurring high losses during our Sale. How can we minimise these?
We think we are incurring high losses during our Sale. How can we minimise these?
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OpinionRetail surgery: Our competitors are starting to use the PEFC logo on some of their products – what is it and should we certify to that standard too?
Our competitors are starting to use the PEFC logo on some of their products - what is it and should we certify to that standard too?
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OpinionTesco likely to stay on buy lists
Despite some gloomy portents before Christmas and some lacklustre trading weeks in the run-up to the big event, the festive season lived up to its name for many store groups.
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Opinion
Seven lessons from a blockbuster Christmas
It was clearly a stormingly good Christmas for the sector, in most cases more than making up for last year’s losses.
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OpinionComment: Alexon’s older customer still needs a modern approach
The key to success for any retailer is to remain relevant and always keep moving; no customer is static and out of date stores and product is surely no recipe for success.
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OpinionNRF: New York welcomes back the big boys of retail IT
The IT bosses of three of the fourbiggest retailers in the world have been spotted at the National Retail Federation conference and show in New York this week; and that says something about the role technology will play in the industry’s recovery from recession.
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OpinionIt’s right to put town centres first
The government is right to put town centre developments first, but will its strengthening of PPS4 achieve that?
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OpinionMaking the most of what you’ve got
Slick marketing and bigging up simple things makes US shopping a very different proposition from the UK. John Ryan reports from the NRF conference in New York.
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OpinionThere but for the grace of God…
How a soldier turned vicar helped change Malcolm Walker’s mind on assisting ex-offenders