All Opinion articles – Page 314
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OpinionThe next phase in digital shopping
The vision of a seamless cross-channel experience remains firmly on the board agenda
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OpinionRetail surgery: How can I make sure the tills in my stores can cope in the January Sales rush?
How can I make sure the tills in my stores can cope in the January Sales rush?
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OpinionA reality check for Ocado
Ocado has drawn plenty of glowing press comment and there’s plenty to admire in it, but whether it is flotable is another matter.
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OpinionRetail surgery: Should I be worried about employees blogging negatively about my business?
Should I be worried about employees blogging negatively about my business, and what can I do to stop this?
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OpinionA taxing problem that won’t go away in 2010
Whoever is in government needs to be careful the recovery isn’t stifled by taxing spending further
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OpinionSpotlight to fall on retail leadership
As the battle to lead the country hots up, leadership will also be a key theme for fashion retailers this year.
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OpinionThe rules of social engagement
If 2009 was the year that retailers jumped on the Twitter bandwagon, then what will 2010 bring in terms of social media?
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OpinionFarewell January Sales
The January Sales are becoming so condensed that retail destinations are going to have to work hard to drive footfall.
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OpinionGood Evans
My Christmas Eve tale is of a retailer restoring your faith in humanity as well as the commercial sector.
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OpinionLots done, lots more to do
The property industry has made real progress in becoming more flexible over 2009, but a report from the BRC shows there is more to do.
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OpinionChristmas market anybody?
Only three days until the big day and one of the things that many towns and cities have been enjoying is a slice of Continental Christmas Market fayre. Something of the kind can be seen in Liverpool at the moment, which has its streets filled with wooden chalet-style huts from which grateful shoppers are expected to stop and buy. Except that they’re rubbish.
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OpinionDoes good food cost less?
Asda created a stir this week when it borrowed one of Sainsbury’s catchphrases. While some might view the theft of a strapline as a sin, having a giggle at Christmas is more important to customers.
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OpinionPoor reading from Waterstone’s
Much is made of the benefits of last man standing status in retail but some, such as HMV-owned bookseller Waterstone’s, look punch-drunk.
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OpinionRetail surgery: Maintaining good customer will despite price hikes
Our prices are going to have to go up when VAT returns to 17.5% on January 1. How can I maintain customer goodwill?
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OpinionRetail surgery: Ensuring safety claims made by suppliers are legitimate
We’ve had to recall a few products recently. How can we ensure the safety claims made by our suppliers are legitimate?
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OpinionHere’s to another decade of evolution
At the close of the millennium’s first decade, it’s timely to cast an eye, both back to 1999 and forward to 2019. Parallel leitmotifs arise from opposite directions, across the channel and across the pond.
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OpinionRetailing the green agenda
Retailers can help governments deliver results on carbon emissions, says Ian Cheshire.
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OpinionResourceful retailers made the best of 2009
Calm isn’t a word you’d usually use about retailers the week before Christmas. But with the big day just a week away, there seems a reassuring absence of panic among the UK’s leading retailers.
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OpinionRetail IT’s New Year spending spree?
Retailers have been making do and mending when it comes to IT systems for the past couple of years. 2010 is likely to be the year when the necessary projects they have been putting off start to see some traction.
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OpinionIs there the stomach for a fresh battle on upward-only rents?
Irish retailers, and particularly the high-profile campaigners on Dublin’s Grafton Street, have been celebrating the country’s ban on upward-only rent reviews. Inevitably it has led to the a debate about whether it’s time for the same step in the UK.

















