All Q&A articles
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Interview‘AI is not a flashy tool’: Rithum managing director on stripping out complexity
Rithum works with retailers such as Marks & Spencer, Zalando, Adidas, and Walmart.
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InterviewQ&A: Boots head of wellness on the rapidly expanding category and tapping into viral trends
Wellness is a topic many consumers have been exploring since the pandemic, whether they are searching for better sleep, healthier immune systems, or getting more vitamin D. As we hurtle towards the colder months, this is expected to ramp up.
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InterviewRetail crime: Auror’s global head of risk on helping police disrupt shoplifting gangs
Auror works with the likes of Holland & Barrett, Boots and BP on crime prevention in stores.
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Interview‘It’s about more than just price’: Lidl boss Ryan McDonnell on being the fastest-growing grocer
Discount giant Lidl has been the fastest-growing bricks-and-mortar grocer in the UK for more than two years. CEO Ryan McDonnell discusses where it’s winning new customers from, what’s driving its growth and looks ahead to Christmas
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InterviewQ&A: Ramsdens boss on evolving from pawnbroker to high street jewellery staple
Ramsdens has been a presence on the UK high street since 1987, but many wouldn’t associate it with retail – rather pawnbroking and buying foreign currency
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InterviewQ&A: Castlery co-founder Declan Ee on bringing the global brand to the UK
Retail Week spoke to global furniture retailer Castlery’s co-founder Declan Ee about his ethos, why there’s plenty to play for in the UK, and why his brand isn’t just another Made.com
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InterviewQ&A: Just Eat’s Leigh Phillipson on the app’s role in saving the high street
As global on-demand delivery giant Just Eat reaches 100,000 partners, commercial director Leigh Phillipson talks exclusively to Retail Week about how the rapid delivery app has changed over the years and its growing role in saving the UK high street
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InterviewMust Have Ideas: co-founder Amy Knight on her £65m retail success story
Co-founder of Must Have Ideas 28-year-old Amy Knight speaks to Retail Week about what’s driving growth, new sales channels and why AI is saving them a fortune
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InterviewFairfax and Favor CEO: Why British heritage and ‘rural Vogue’ are driving growth
As fast-growing “off the horse” fashion retailer Fairfax & Favor gallops across the pond, we spoke to chief executive Paul Spinks about its US expansion and why ‘accessible luxury’ is giving their brand the edge while other fashion segments struggle.
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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InterviewQ&A: Pyjama king Peter Alexander talks UK ambitions and evolving over four decades
Peter Alexander has been a staple in Australian retail for decades, created by the man himself back in 1987.
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InterviewQ&A: Primark trading director on shaking up denim and its first-ever TV ad campaign
Primark celebrated the launch of its new denim womenswear collection for autumn/winter 2025 with its first-ever UK TV ad campaign earlier this month.
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InterviewQ&A: Next CEO Lord Wolfson on navigating an ‘anaemic’ economic outlook
Next shares fell this morning as the retail bellwether cautioned that the UK economy is set for “anaemic” growth in the coming months.
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InterviewQ&A: SportsShoes.com marketing boss on AI, SEO, brand building and remarkable growth
Retail Week speaks to SportsShoes.com head of marketing Dan Cartner about the brand’s evolution from a small ecommerce operation to one of the UK’s biggest sports retailers
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InterviewMessina Hembry CEO Zac Hembry: ‘There’s a lot broken behind the scenes of the fashion industry’
One-half of the entrepreneurial Hembry brothers Zac talks to Retail Week about how he built a vintage resale university side hustle into a £10m business, and what more needs to be done to fix fashion’s sustainability crisis
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InterviewQ&A: GHD co-founder on continuing a haircare legacy with the creation of Cloud Nine
Establishing an iconic hair straightener brand is no mean feat, let alone creating two successful brands.
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InterviewQ&A: Holland & Barrett beauty director on the retailer’s revamped beauty offering
High street staple Holland & Barrett has made no secret of its ongoing transformation, which has seen a revamp of its store estate, online presence, a new personalised app, and its experience store in Cardiff.
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InterviewQ&A: AliExpress’ UK GM on AI innovation, faster fulfilment and the rise of competitors
In this exclusive Q&A feature, Retail Week speaks with AliExpress’ UK general manager Bonnie Zhao, to explore what sets UK shoppers apart from their global counterparts, the role of AI innovation and AliExpress’ upcoming growth ambitions.
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InterviewNew BRC chair Jo Whitfield: lessons, leadership, and retail representation
Welder’s daughter Jo Whitfield rose to hold top positions at retailers including Asda, the Co-op and Matalan. Newly appointed as the BRC’s first woman chair, she tells Retail Week what she hopes to bring to the role
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InterviewQ&A: Specsavers MD Carina Hummel on disruptive brands and future of the high street
Specsavers’ new managing director of UK/ROI optics speaks to Retail Week about the brand’s most important strategic priorities, how she plans to win new customers and what she thinks is in store for the future of the UK’s high streets