All Technology articles – Page 268
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NewsRetail Week Live: Better insight needed to boost loyalty
Retailers have to work harder to get customer insight right, delegates at Retail Week Live have heard.
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Opinion
Blog: Retailtopia - mapping out a proper returns journey
BT is today launching the findings of Retailtopia, a year-long investigation into the challenges facing the retail supply chain. I was lucky enough to be involved in a panel discussion to review the findings of the research and two words dominated the event: transformation and urgency.
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NewsMajestic Wine to relaunch website with personalised ranges
Wine warehouse Majestic Wine is to relaunch its UK website to feature localised ranges and improved customer recommendations this summer after hiring multichannel consultant Javelin Group.
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NewsRiver Island uses image recognition technology in Rihanna campaign
River Island is using image recognition technology to boost its marketing material for its new Rihanna for River Island collection.
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NewsSuperdrug to roll out Wi-Fi and interactive in-store radio
Superdrug is launching free Wi-Fi in all stores as it introduces interactive in-store radio to strengthen its customer engagement.
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OpinionComment: How social media and mobile have changed attitudes to privacy
When it comes to softening up shoppers and making them more comfortable sharing personal information with retailers, nothing has done a better job than social media sites.
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OpinionComment: Retail technology – what are the new innovations?
Some of the most impressive work undertaken by multichannel retailers over the past 12 months has been in the once unglamorous arena of the supply chain.
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AnalysisAnalysis: Mobile technology gives shoppers the advantage
The mobile phones in shoppers’ pockets can give them access to better technology than is often available to staff on the shopfloor.
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AnalysisAnalysis: System integration - multichannel's new reality
As the lines between bricks-and-mortar and online retail continue to blur, Retail Week examines how integrated supply chains underpin the multichannel future.
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AnalysisAnalysis: Technology plays a part in improving customer experience
Technology is playing a central role in improving customer experience. Anna Richardson Taylor finds out how retailers are using it.
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NewsLidl equips managers with iPads to improve store performance
German discounter Lidl is to equip its UK area managers with iPads featuring a specially designed in-house app after investing £500,000 as part of the Lidl Mobile Office initiative.
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AnalysisAnalysis: Asian retailers on the rise in pursuit of growth
Homegrown retailers are expanding rapidly in many Asian countries. We highlight 10 companies to watch as they extend their reach.
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OpinionBlog: Clubcard TV is just the start of the journey
A couple of years ago if someone had told me I was going to be MD of Clubcard TV, it would probably have conjured up visions of a TV channel promoting Tesco products to Tesco customers.
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NewsTesco’s Clubcard TV goes live today to 16 million card holders
Tesco’s Clubcard TV goes live today to its 16 million Clubcard holders.
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OpinionComment: The need for speed and the rise of mobile commerce
According to data from the IMRG Capgemini Quarterly Benchmarketing, 2012 was the year that “mobile truly arrived” as sales using mobile devices hit £7.5 billion.
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OpinionComment: Retailers - have you hired a head of mobile yet?
Apple’s share price has taken a hammering, and the company’s co-founder Steve Wozniak suggested it might be losing its “cool” status.
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NewsMarks & Spencer's digital strategy blooms for Mother's Day
Marks & Spencer has created a QR Code made out of almost 10,000 fresh flowers for Mother’s Day.
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Opinion
Blog: Can’t all sectors use social media like retail?
Retail rules the social media game. But our research has shown that not all sectors are equal in the social media world – and some have a much harder job than retailers to get engagement from their customers on social.
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OpinionRetail surgery: How can I optimise my email marketing campaigns for mobile devices?
How can I optimise my email marketing campaigns for mobile devices?
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NewsTesco launches website to reassure customers on horse meat contamination
Tesco has launched its Food News website as it attempts to reassure customers over its supply chain following the horse meat scandal.