All Technology articles – Page 279
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OpinionComment: Time to overthrow card fee regime
I love self-service checkouts in the same way I love ATMs, ‘pay at the pump’ and airlines’ online check-ins.
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OpinionComment: iPat on the back for Harrods
IPads and a well-chosen partnership pave the way for an enhanced customer experience at Harrods.
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OpinionTesco offers Facebook fans double Clubcard points
Tesco is offering Facebook users the chance to earn double Clubcard points by using the social network site to like, share and buy its products.
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OpinionUnderstanding shoppers is the key to retail success
With all the bad news currently swirling around the retail sector it’s easy to think that everyone is suffering.
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Opinion
How 'Facebook friendly' should a brand be?
As Facebook slowly achieves world domination, every company is facing the same $64,000 question: How do we leverage the mind-boggling scale of the platform to get our brand noticed?
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OpinionOcado hosts cooking demos on Google+
Online supermarket Ocado last month hosted a series of interactive cooking demonstrations to showcase its products to customers and drive online engagement.
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OpinionSpecsavers launches eye test app
High street optician Specsavers has developed a health care app that allows customers to use their smartphone to test their sight.
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OpinionComment: Cloud complexity may be the death of us all
Like any new IT toy, the cloud has repeatedly been proclaimed this wonderful approach that will cut costs, improve operations and most likely cure cancer.
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OpinionSuccessful mobile retail apps
Design an app, build it, launch it to market and tell your customers about it. Sounds easy, right? Well yes, if you apply the magic formula.
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Opinion
In-store PayPal: Your even more flexible friend
Melt my wallet down into a belt for Barbie’s boyfriend? Not quite yet! While there may well be an app for my Tesco clubcard, I still need somewhere to keep my train tickets, receipts, vouchers, coupons, loyalty cards, driving license, paper clips. Oh yes, and my cash, debit and credit cards.
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AnalysisRetailers test-drive digital signage
After a period of scepticism, retailers are beginning to try out different uses of digital signage. Rebecca Thomson finds out if it’s worth it.
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AnalysisAnalysis: Will Ocado ever convince its doubters?
The online grocer has had detractors ever since launch, but boss Tim Steiner is still confident he’s seen the future of retail.
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NewsApple Retail UK: Innovative products key to success
The secret of the company’s success lies in innovative products and good customer service.
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OpinionRetail Surgery: How will the contactless payment threshold impact retailers?
What impact will the recent increase in the contactless payment threshold from £15 to £20 have on retailers?
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AnalysisAnalysis: Tesco's growing use of customer data
Tesco is taking e-commerce customisation one huge step further than anyone else, displaying higher priced items only for customers it believes can afford them.
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AnalysisConsumer insight: Gap in the over 60s retail market
The UK’s population is ageing, making the over-60s an increasingly important consumer market. Rebecca Thomson meets consumers from that generation to find out how they shop, what the industry needs to improve and which retailers are winning their custom.
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NewsPoundland tries out new payment options
Single-price retailer Poundland is considering the launch of payment options including contactless and self-service checkouts as it seeks to improve the in-store experience.
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OpinionA good merger’s like a good marriage
Transatlantic miles of column inches have been inspired by the recently announced merger of Alliance Boots and Walgreens.
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NewsTesco rewards Clubcard holders in Facebook promotion
Tesco is leveraging its 800,000-plus fans on Facebook by launching a promotion encouraging customers to ‘share’ any of its products on the social network in return for double Clubcard points.
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AnalysisAnalysis: How mobile point of sale can cut queues
The idea of using mobile point of sale devices to reduce queues is not a new concept, but the belief has always—logically enough—been that the line will accelerate solely based on how many shoppers can be checked out with the mobile units.