All Technology articles – Page 331
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NewsJaeger brings in web application to manage brand
Jaeger is to use web-based applications for brand management to support its international expansion.
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NewsNew Comet system slashes IT calls
Comet has cut calls to its IT service desk by 40% following the introduction of an IT service management system from Hornbill.
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OpinionRetail surgery: Preventing staff taking corporate and customer information when they leave
How can I prevent staff from taking corporate and customer information with them when they leave the business?
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NewsMarks & Spencer engages with shoppers on Facebook
Marks & Spencer director of store marketing and design Nayna McIntosh fielded questions on pre-Christmas discounting and controversial Christmas ads in a live web chat on Facebook on Tuesday.
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OpinionCustomers won’t put up with analysis paralysis
Customer-centricity is the buzzword for retailers who like to think that they listen to their customers. But listening is no longer enough, super-fast analysis and response is also necessary for retailers to truly meet demand.
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News
Torex to hand over hardware maintenance to partner
Retail software supplier Torex is to transfer its hardware maintenance business to partner Phoenix IT Services from February next year.
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Opinion
Bundlebox.com
In theory, the internet should enable a global retail market. In practice, of course, the cost and complexity of international payments and fulfilment logistics have limited cross-border retailing.
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NewsTesco extends e-invoicing to up efficiency
Tesco is to introduce electronic invoicing to improve efficiencies in the purchase of goods and services that are not for resale.
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NewsJohn Lewis to unite online with stores
John Lewis Direct managing director Robin Terrell will leave in the new year ahead of an integration of the department store operator’s online arm into the main business.
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OpinionSocial commerce in practice
Retail Week yesterday hosted a webinar on social commerce that highlighted both how much retailers have to gain from engaging with their customers, but also the many questions they have concerning how they should go about it.
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News99p Stores rolls out EPoS in two months
99p Stores has rolled out an EPoS system to 116 stores in just two months.
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NewsMydeco promotes virtual products through PlayStation gaming platform
Homewares shopping aggregation site Mydeco has opened a virtual store in Sony’s social gaming platform PlayStation Home.
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NewsPlay.com investigated for customer data leak
Entertainment etailer Play.com is being investigated by the Information Commissioner’s Office (ICO) for a possible breach of the Data Protection Act.
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NewsJohn Lewis launches video guides
The department store chain has created a series of video buying guides for technology products featuring partners from its stores for its website.
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NewsMorrisons rolls out payment system
Grocer Morrisons has begun rolling out a new payment processing system as part of its store systems replacement project.
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OpinionLies, damned lies and shoplifting statistics
Loss prevention and retail security staff do not despair – the figures all over the press yesterday about shoplifting being up by 20% are not quite as cut and dried as they seem.
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NewsChip and PIN cards and sat-navs ‘most endangered’ technologies says DSGi
Chip and PIN credit cards, sat-navs and DVD players all feature on a list of 2010’s “most endangered technologies” compiled by DSGi-owned etailer Pixmania.com.
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NewsMint Velvet to drive ‘destination appeal’ of online flagship store
New women’s fashion retailer Mint Velvet plans to expand the content on its website in the coming months in an attempt to make it a true “destination” for its customers.
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NewsInstore to unite shops with faster broadband link
Value retail group Instore is upgrading the broadband connections to its stores in a 12-month project following the renewal of a telecoms deal with Vodat International.
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NewsNew online start-up to mimic eBay
A new website set up by a former clothing manufacturer and retailer claims to have ambitions to be the “biggest rival” to eBay.