All Technology articles – Page 327
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GalleryOracle Retail Week Awards in pictures: Retailers celebrate the best in the business
Retail’s biggest names gathered for this year’s Oracle Retail Week Awards to mark the industry’s many achievements. BBC star Jeremy Vine handed out the prizes
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OpinionTesco’s dotcom model
Tesco is widely thought to be the only grocer to make a profit from its dotcom operation. And judging by the reaction from the City after analysts visited its dotcom-only store in Aylesford, Kent, on Friday, the grocer looks poised to widen the gap on its competitors.
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News
Robert Dyas to double online offer
Hardware chain Robert Dyas is to revamp its website to reflect its rebranding last year and boost sales through the online channel.
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OpinionNo red card for CNP fraud
After years of rising card-not-present fraud, which retailers have had to shoulder, is technology finally winning the battle?
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News
Retailer screening leads to decrease in card-not-present fraud
Phone, internet and mail order fraud has fallen by 19% to £266.4m from 2008 to 2009, according to new figures from the UK Cards Association.
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Analysis
Securing payment data: The key to combating card crime
While PCI compliance is vital for beating card payment fraud, end-to-end encryption is the real answer, according to VeriFone marketing director Tony Saunders
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NewsBenetton launches interactive catalogue
Italian fashion group Benetton has launched a multimedia element to its worldwide catalogues that will give customers behind-the-scenes access to its new collections.
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NewsRepublic ups online query response rates
Republic’s integration of new online customer service technology has led to 90% of enquiries on Republic.co.uk being dealt with by its automated help section, allowing swifter response rates.
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NewsHomebase unveils networking website
Homebase has launched a social networking site to promote its gardening credentials.
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NewsPortable scanners improve JD Sports customer service
JD Sports Fashion is expanding the use of hand-held scanning devices in stores to improve customer service and speed up in-store processes.
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NewsHMV trials DVD vending kiosks
HMv is trialling the sale of DVDs and some games in 11 vending machines in train stations and Vue cinemas.
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NewsBarratts to launch iPhone app
Barratts will release an iPhone application to coincide with the opening of a new concept store on London’s Oxford Street this month.
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OpinionOnline home truths
The impact that the growth of online sales will have on some retailers’ businesses is the elephant in the board room.
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NewsJohn Lewis boosts promotional materials with new printers
Department store chain John Lewis has introduced Xerox DocuColor printers to all of its stores allowing it to produce promotional materials more easily on site.
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NewsLondon Fashion Week goes digital with live-streamed 3D video
The fashion world this week descended on London Fashion Week in what was the first season that the event streamed its shows digitally to a global audience.
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NewsSelfridges tests debut transactional website
Selfridges has launched a beta version of its eagerly anticipated transactional website.
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AnalysisGuerrilla marketing gets results for retailers
They may smack of gimmickry but guerrilla marketing techniques can have far-reaching results and could warrant a place in retailers’ communications campaigns.
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Analysis
Social media
The increasing use of social media has opened up a world of possibilities for retailers to connect with consumers, but there are rules of engagement
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NewsBooks Etc website goes down two days after launching
The Books Etc website has gone down just two days after launching.
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NewsMorrisons to wireless-enable manufacturing sites
Morrisons is to spend £1.5 million introducing wireless networks and devices at five of its manufacturing plants.