All Technology articles – Page 330
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NewsJohn Lewis simplifies multichannel system
John Lewis is implementing an order management system to improve its ordering and returns operation in an effort to offer a seamless service across its shopping channels.
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NewsCarpetright upgrades broadband bandwidth
Carpetright has upgraded its broadband network as part of the resigning of a deal with its existing supplier.
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NewsNectar becomes most popular loyalty card scheme
The Nectar Card has become the most popular loyalty card in the UK with 16.8m people now using the card.
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NewsDSGi to improve IT helpdesk service quality
DSGi expects to reduce the number of incidents its IT helpdesk deals with by between 10% and 15% this year.
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NewsTM Lewin casts net wider with social networking
TM Lewin has added a social networking area to its website to try to reach new customers and bolster its international presence.
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AnalysisIn-store marketing: Get to the point
Retailers are increasingly in favour of decluttering stores, so what’s the future for in-store marketing?
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OpinionConfusion on customer-centricity
While there is a growing consensus that retailers need to be customer-centric, the debate still rages about what this actually means.
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News
Mothercare boosts order management system
Mothercare has implemented an order management system to help support its ambitious international growth plans.
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NewsCo-op Pharmacy invests in new mobile devices
The Co-operative Pharmacy has rolled out hand-held terminals for staff to use with stock-taking and price markdowns in a bid to drive efficiencies.
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News
Farmfoods ups security in PoS system upgrade
Frozen food retailer Farmfoods has rolled out a secure mounting device for Chip and Pin machines as part of its point-of-sales systems upgrade.
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AnalysisICO: friend or foe to retailers?
The Information Commissioner’s Office is going to play an ever-increasing role in retailers’ lives.
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OpinionDoes every second really count?
Shaving seconds off the time each customer spends at the tills is an obsession for some retailers. But why, when the plastic bag police ruin the efficiency savings retailers’ IT departments have worked so hard to achieve?
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News
Barclaycard begins promotion for multi-retailer loyalty scheme
Barclaycard has confirmed that it will launch its multi-retailer reward scheme in March.
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NewsMamas & Papas to unify brand messaging
Mamas & Papas is to implement a franchise collaboration platform to ensure its brand messaging is clear across its portfolio as it expands globally.
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OpinionRetail surgery: We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
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NewsSports Direct invests in new staffing system
Sports Direct has begun implementing a new workforce management system to better control staffing levels across its 400 stores in the UK and Belgium.
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DataICM Poll: Tax & personal finance
In an exclusive poll for Retail Week, ICM Research interviewed a random selection of 2,052 adults aged 18 and over between January 15 and 17, 2010.
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NewsLaithwaites ups online interactivity
Wine specialist Laithwaites relaunched its website on Monday after recording like-for-like sales ahead 6.4% in December.
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NewsOcado introduces online ratings and reviews
Online grocer Ocado is testing a ratings and reviews section for shoppers to rate food products, which it claims is a first for a UK supermarket.
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AnalysisNRF: US retail IT leaders follow the consumer
The technology show at NRF had all the normal high-tech gadgets, but US retail’s IT leaders are increasingly focused first and foremost on the customer, finds Joanna Perry