All Customer articles – Page 23
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NewsM&S adds top designer brands to its online platform
Marks & Spencer has added two top third-party designer brands to join its “brands at M&S” online platform.
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AnalysisEE, Holland & Barrett and Nobody’s Child reveal the secrets behind their leading tech strategies
Connectivity, cost-efficiencies and colleague and customer-centricity have been revealed as the winning strategies powering tech transformation at EE, Holland & Barrett and Nobody’s Child, in a recent Retail Week webinar
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NewsShop prices stay deflated for most non-food categories
Shop prices remained deflated in March, with most non-food categories driving this fall despite retailers facing increased costs from the budget.
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NewsMother’s Day 2025 drives more shoppers to stores
UK shoppers were keener to get what they needed for Mother’s Day this year, with footfall rising for all shopping destinations across the weekend.
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FeatureThe changing face of the British high street
The high street is an ever-evolving destination and that has never been more apparent than now
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NewsTikTok Shop head of UK says European expansion is a ‘natural step’ for growth
TikTok Shop’s head of UK Jan Wilk told Retail Week that expanding in Europe is a “natural step” in the platform’s growth journey.
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Opinion‘The Co-op’s values may set it apart, but it’s value that’s front of mind for shoppers’
The Co-op’s launch of an Aldi price matching scheme should reassure customers on price-competitiveness, believes Retail Week executive editor George MacDonald
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NewsUK retail sales rise for the second consecutive month, according to the ONS
UK retail sales inched up in February, marking the second consecutive month of growth, according to the Office for National Statistics (ONS).
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NewsThe Very Group to launch new beauty hub driven by tech transformation
Online retailer The Very Group is launching a new platform dubbed “Beauty Inspiration Hub” driven by its new tech overahul through its cloud-based system.
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NewsDeliveroo launches ‘Morrisons More’ loyalty scheme for grocery customers
Deliveroo has today launched Morrisons More loyalty scheme on its app for grocery customers, becoming the first app to integrate the scheme into its platform.
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NewsGoogle Retail reveals the top trending searches ahead of Mother’s Day
Google Retail has released its latest search trends consumer report ahead of Mother’s Day on March 30.
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NewsSpring statement brings no new pain for retail – but no relief either
While today’s spring statement did not have any more unexpected tax rises in-store for retail, it also did not deliver any relief for a sector still coming to terms with the October Budget.
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NewsUK inflation falls ahead of chancellor’s spring statement
Inflation across the UK has fallen further than expected ahead of chancellor Rachel Reeves’ spring statement later today.
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Opinion‘You won’t capture a tech-savvy generation by fixing your internal finance platform’
Invest in tech that engages consumers in ways they haven’t yet imagined – and do it where it matters most to them, argues AlixPartners’ Brian Kalms
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GalleryService and sustainability centre stage at first new Whole Foods UK store in over a decade
Whole Foods has today opened its first new UK store in over a decade, featuring full-service fish, meat and cheese counters, as well as food on-the-go offerings and a wellness and beauty department.
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NewsCo-op to launch ‘biggest ever value campaign’
C-store specialist Co-op has waded into the looming UK grocery price war, launching its first-ever Aldi price match as part of its “biggest ever value campaign” launch ever.
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InterviewQ&A: DFS CEO Tim Stacey on finding growth in a market slowdown
DFS group defied consumers’ big-ticket jitters with strong order growth in its last results, and upped its profit guidance to boot.
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NewsFortnum & Mason launches rapid delivery service
Famous London food retailer Fortum & Mason has launched an on-demand delivery service.
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Innovation of the WeekTesco trials weighing trolleys at checkout to tackle theft
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsAsda cuts prices on thousands of products
Asda is slashing prices on thousands more products as it continues its commitment to value.