All Customer articles – Page 21
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AnalysisCharging ahead: How BP is changing the face of forecourts
As BP opens its first retail site in Europe where it’s replaced fuel pumps with electric vehicle (EV) chargers, Retail Week visits its Hammersmith forecourt to find out more about the offering and how this will drive future rollouts.
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NewsRetailers face tougher rules to close ‘lethal loopholes’ in online knife sales
Online retailers selling knives are expected to be made to carry out more rigorous checks on those who buy them in a bid to close “lethal loopholes” and crackdown on knife crime.
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NewsMorrisons adds ‘bonus layer’ to membership scheme
Supermarket Morrisons is adding a new tier to its membership offering, launching More Card Stamps loyalty promotions.
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AnalysisSt David’s Square: What to expect from the £17m investment in Cardiff’s retail destination
Institutional landlord Landsec has received approval for a £17m investment in a new pedestrianised city square in Cardiff.
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NewsLandsec to transform a former Debenhams into a city square
Institutional landlord Landsec has received planning permission from Cardiff City Council to develop a former Debenhams into a city square, Retail Week can reveal.
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NewsUK wage growth still outpacing inflation
Average wages grew by 2.5% in real terms between October and December 2024 versus the same period in 2023.
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NewsCo-op rolls out membership prices to Deliveroo customers
Co-op has rolled out member pricing to customers on Deliveroo, providing another boost as it looks to sign up 8 million members by 2030.
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NewsJohn Lewis teams up with Rough Trade for vinyl records launch
John Lewis has partnered with record store Rough Trade to stock and sell vinyl records across its department stores and online.
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NewsWest End lost £640m last year due to no tax-free shopping – report
London’s prime central shopping district had muted growth of just 0.25% year on year in the key shopping months of November and December.
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DataCashless kids: why young shoppers with digital pocket money are retail's next customer base
One of the sleeper trends of the last decade has been the digitisation of pocket money as parents use prepaid cards to manage their kids’ spending power.
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NewsPerfume and makeup have outranked wine and chocolate as top Valentine’s gifts
New Shopify data has revealed that perfume and makeup are the most popular gifts this Valentine’s Day in the UK.
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AnalysisWages are rising but will that filter through to an uptick in consumer spending?
Retailers do not have many reasons to be cheerful right now, but a lift in consumer spending would be a very welcome balm for some of their troubles.
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Innovation of the WeekPaint brand Valspar launches ‘couples colour matching tool’ for Valentine’s Day
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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DataValentine’s Day: what shoppers are searching for this year
Brits are excited for Valentine’s Day. According to Google, over the past 24 hours, the UK has become the number two country searching around the day of love worldwide, behind only the romantics over in Nepal. But what do they want to buy?
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NewsBRC boss urges retailers to focus on innovation rather than cut costs in Budget response
The chief executive of the BRC has urged retailers to “stay focused on the innovative end and customer deliver” rather than just cut costs in response to the Budget.
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NewsBoots exec says leveraging data for healthcare services is “the next frontier” for retailer
Boots chief digital officer Paula Bobbett has said the retailer is looking to leverage data to evolve healthcare services.
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NewsRetail sales survive stormy January as consumers flock to stores looking for deals
Retail braved a stormy start to the year to deliver strong trading as January sales drove the strongest performance by stores in nearly two years.
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AnalysisThe shoplifting epidemic has become ‘anti-capitalist inspo’ for well-off Gen-Zers
Casual pilfering has become a rebellious anti-capitalist statement and a response to cost-of-living pressures for young shoppers. But what can be done to change their minds?
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NewsBoots’ new report reveals the trends set to shape the beauty industry in 2025
Boots has released its fifth annual trends report revealing the top trends set to shape the beauty industry this year.