All Customer articles – Page 24
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Opinion‘At Christmas most people shop with their hearts and if they can spend, they will’
Dire predictions about retail’s Christmas performance are almost as traditional as holly and mistletoe, but rarely come true, says Charlotte Hardie
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NewsRetail sheds 225,000 jobs in five years with Budget heaping on further pain
The sector shed over 225,000 jobs over the last half a decade, with the Budget set to heap further pain on retailers, warns the British Retail Consortium (BRC).
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NewsTemu has become the most downloaded iPhone app in the UK in 2024
Temu has topped the rankings as the most downloaded iPhone app in the UK in 2024 according to app store data released by Apple.
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NewsLush and Gymshark top list of retailers accused of hiring young Christmas staff without rights
Unions have accused a host of retailers of utilising social media apps like TikTok to draft in young staff on gig contracts without basic employment rights in the run up to Christmas.
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NewsBoots has revealed the biggest beauty trends of 2024
Boots has unveiled the biggest beauty and wellness trends of this year by using customer sales and search data.
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NewsUK businesses slashing staff at fastest rate in years after Budget
UK businesses are slashing staff numbers at the fastest rate since the global financial crisis, according to a new survey which blames the government’s October Budget.
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Innovation of the WeekAsda is trialling electronic shelf edge labels in a convenience store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis32 retailers reveal the products that will dominate Christmas
Argos, Boots, H&M, Iceland, John Lewis, Primark, Sainsbury’s, Tesco, The Entertainer, Waitrose and other leading retailers have told Retail Week which products they forecast to dominate sales this Christmas.
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NewsThe products and trends that ‘defined’ 2024, according to John Lewis
2024 bestselling products included Oura rings, barrel leg jeans, SPF50 and dehumidifiers, in a year of “social shopping” dominated by damp weather, the need for good sleep and the ‘Brat girl’ fashion trend, according to John Lewis.
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NewsConsumer confidence has inched up ahead of Christmas
Consumer confidence has increased by one point in December, but the public are still cautious about the economic outlook and spending big money.
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Report StoreHow They’ll Spend It 2025
Exclusive research with 1,000 UK consumers on where they intend to spend in 2025
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DataData: How 1,000 UK shoppers will spend their money next year
A massive 73% of consumers are “worried” about the high cost of living and 37% are reducing their spending as a result, Retail Week’s new report reveals.
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NewseBay has launched a trade-in option in the UK
eBay has launched a trade-in option in the UK to give customers the opportunity to give new life to their old tech while making extra money.
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NewsShoppers’ Christmas spending set to rise according to new research
The cost of living crisis isn’t set to derail the festive cheer with consumers planning to spend 10% more on gifts and 60% more on food and drink this year.
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NewsFood insecurity rising in UK due to climate change and Brexit
Food insecurity is on the rise in UK households due to climate change and inflation, according to government figures, with poorer, younger and disabled people being hardest hit.
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AnalysisBlag Friday? 40% of shoppers convinced deals aren’t real
Despite more shoppers reporting that they would be looking for bargains on the weekend than not, 40% of UK shoppers don’t believe that Black Friday discounts of 50% or more are actually real.
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NewsConsumers predicted to leave it late but spend big this Christmas
While the build-up to the golden quarter has been glacial, new predictive data from PwC shows that consumers are set to spend big this Christmas.
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Innovation of the WeekLøci opens first immersive retail concept on Oxford Street
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we will bring you new ideas and case studies across consumer, technology, sustainability, economy, policy, and industry.
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NewsNon-food sales have given retailers much-needed Black Friday boost
New data from the British Retail Consortium shows that non-food and in-store sales were given a much-needed boost over the Black Friday weekend.
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DataRanking: The 50 most popular retail websites on Black Friday
Payday weekend propelled Black Friday into a bumper shopping weekend for Brits but which retailers lured in the most shoppers? Thanks to exclusive data compiled by Similarweb for Retail Week, we can reveal the victors of the promotional bonanza