All articles by Joanna Perry – Page 28
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News
Allied Carpets cuts communications costs with new service deal
Allied Carpets expects to save 1 million over the next five years after consolidating its mobile and fixed-line communications contracts.
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Opinion
Heathrow, we have a problem
A trip to Italy earlier this week gave me the opportunity to sample the delights of Heathrow Terminal 5.
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Analysis
Pay as you go
Retailers are turning to mobile EPoS devices to reduce till queues and improve customer satisfaction. Joanna Perry finds out how they can increase efficiency on the shopfloor
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News
Harveys’ SMS Corrie link-up bolsters sales
Harveys has declared its SMS voucher trial in connection with Coronation Street a success.
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NewsSomerfield tests mobile scanning
Somerfield is piloting a mobile scanning system from Datalogic Scanning with a view to rolling it out at its convenience-led stores.
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News
Ann Summers to strengthen planning
Ann Summers is to transform its planning process with software from Island Pacific.
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Opinion
Roadworks ahead for e-commerce
In the past week, the BBC has come under fire from internet service providers that want it to share in the estimated £831 million it will cost to upgrade the public network and prevent what might be described as an internet traffic jam.
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NewsRiver Island to revamp site as it rethinks web platform
River Island is to redesign its web site while it replaces its underlying web platform.
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News
Paul Makin
Paul Makin, sales director at software supplier K3, died suddenly on April 4, aged 44.
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AnalysisIn sync: Retailers and suppliers warm to global data synchronisation
Retailers and their suppliers are slowly but surely warming to the idea of global data synchronisation, says Alison Clements
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News
Wickes overhauls daily staff schedule system
DIY retailer Wickes is in the process of implementing a staff-scheduling system from Workplace Systems to increase revenue and improve customer satisfaction.
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News
Staples picks PDAs for loss-prevention audits
Staples has rolled out an audit system on mobile phones to all of its loss-prevention officers.
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News
Ahold unveils details of business transformation plan
Ahold USA has revealed that it is working with Capgemini and Enabler Wipro on a long-term consulting and systems integration project.
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Opinion
Data loss could become criminal
Retailers everywhere will be breathing a sigh of relief that HSBC’s missing computer disk contains no bank account or payment card data that can get into unscrupulous hands.
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Analysis
One-click generation
Science fiction will become a reality in 2028 as technology evolves to give the consumer exactly what they want, when they want it, forecasts Joanna Perry
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Opinion
Self-service with a smile
Earlier this year, Retail Week wrote about technology analyst IDC’s forecast that this year would be the year when self-service technology would begin to take off in Europe (Retail Week, January 31).
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AnalysisPower to the people
Everyone’s a potential critic online. So how can you harness their views for the good of your brand? Joanna Perry investigates
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News
Carphone says SOA is cost effective
Carphone Warehouse has revealed that the business services it has created within its service oriented architecture (SOA) strategy become cost effective when they are reused three times.
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News
Game shoppers give thumbs up to online ratings
Game revealed its customers are responding well to the rating and review tools added to its web site.
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News
Integrated contactless system launches at Eat
Sandwich shop Eat has become the first merchant in the UK to go live with a contactless payment system that is integrated with its EPoS software.