All articles by Joanna Perry – Page 31
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News
McColl ploughs £19m into new PoS system
Convenience store operator and newsagent Martin McColl is to invest 19 million in a company-wide point-of-sale (PoS) system in the largest IT project it has undertaken to date.
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Opinion
Knowing me, knowing you
Many IT directors employ gatekeeper secretaries, guard mobile phone numbers closely and refuse to set up voicemail in order to keep technology sales people at bay.
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News
Retailers are still overlooking IT security risks
Retailers are still not taking IT security seriously enough, according to research by Deloitte.
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News
White Company to implement K3 platform
The White Company has selected a technology platform from K3 to support its growth plans.
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Analysis
Customer service top of IT agenda
Software and service were all everyone was talking about at the NRF’s Big Show in New York last week. Joanna Perry was there to find out how retailers are using technology to raise their game
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Opinion
Promote patronage, not prices
At last week’s National Retail Federation show in New York, nearly all conversations covering retail or technology were prefaced with comments about the state of the increasingly fragile world economy.
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News
New Look brings in optimisation tool
New Look has implemented an inventory optimisation application to manage the replenishment of its UK stores.
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News
Wal-Mart to air cartoons in Canada stores
Wal-Mart Canada is to broadcast a specially created cartoon series in its stores to help customers identify with its brand.
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News
US retailers check out guided selling
US trials of computerised trolleys and touch-screen tables were revealed at the NRF show in New York.
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Analysis
Here to serve
Convenience retailers are turning to payment processing services to bolster their revenues. Joanna Perry goes behind the scenes to see how the PayPoint network operates
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Opinion
Fraudsters going for the jackpot
The logic that large retailers can afford better anti-fraud security is not something that criminals appear to be taking for granted.
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News
Moss Bros ups HQ-to-store communication
Moss Bros has installed a system from Retail Answers to its tills, to improve the flow of information between head office and stores.
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News
Borders to run software service
Borders is to test a service offering 1,500 software titles, while holding no stock, using a system that creates the appropriate disc at the point of sale.
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News
Tesco to create sourcing standard across business
Tesco is investing in systems to monitor product safety and ethical sourcing practices as well as support its sourcing operation.
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News
WHSmith adopts document manager for accounts
WHSmith has implemented a document management system to increase productivity in its accounts department.
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AnalysisA fitting solution
N Brown subsidiary JD Williams has taken on a product lifecycle management system that allows it to keep its product offer apace with today’s fast fashion and still improve quality. By Joanna Perry
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News
Tommy Hilfiger gives windows interactive touch
Tommy Hilfiger has introduced touchscreens to the windows of several of its international stores, including its site on London’s Carnaby Street.
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News
Alliance Pharmacy controls cost of labour with scheduling system
Alliance Pharmacy has implemented a labour-scheduling system designed in partnership with Retail Answers.
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News
Woolworths stock checker proves a hit with shoppers
Woolworths’ recently launched stock-checking system has won support from both customers and staff.
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Opinion
Consumers will rule by 2013
It’s very much been a week for future-gazing in the IT industry.