All articles by Joanna Perry – Page 32
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Analysis
Storing up trouble
Inefficient storage of data damages both the environment and retailers’ profits. Joanna Perry finds out how John Lewis is making its IT systems eco friendly
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Opinion
iShop therefore I am
Apple hit the headlines in the US over the Christmas period, with the news that it has thought up an application to assist shoppers in stores.
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News
Moss Bros buys software to aid IT best practice
Moss Bros has invested in EasyVista software to manage its IT hardware across 170 sites.
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News
Goldsmiths is latest to add rating and review service to web site
Goldsmiths will introduce ratings and reviews to its web site in the new year.
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News
Dreams automates estate management to cut costs
Dreams has automated its property management process with a system from K3.
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Opinion
IT and the economic downturn
When looking back over the past 12 months’ news to try to decide a common theme for the year, what has become apparent is how varied the technology deployed by retailers has been.
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Analysis
A complete service
The potential for multiple channels has meant that retailers have had to rethink their customer service strategies. Joanna Perry discovers how the right technology can help
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News
Molton Brown opts for global till system
Molton Brown has rolled out an EPoS system to its global store estate to improve data visibility.
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News
Slaters replaces EPoS to up customer service
Menswear chain Slaters is serving customers faster and more effectively after installing Retail-J’s EPoS system.
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Opinion
IT just takes one to go green
Presently holed up in Bali, politicians from around the world are debating how – and by how much – to cut carbon pollution to save the planet from the effects of global warming.
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NewsTopshop drives online with Facebook tie-up
Topshop is promoting products on Facebook to drive traffic to its web site in the latest sign of the growing importance of social networking sites to retailers.
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Analysis
What google means to you
It’s the most powerful search engine in the world. So how can you as a retailer make the most of the power of Google? Joanna Perry reveals all
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News
Waitrose slashes transaction times with smart scanners
Waitrose is to complete the roll-out of a new electronic point-of-sale system this week.
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Opinion
IT gets the spooks
Over the weekend it was revealed that MI5 director-general Jonathan Evans sent a confidential letter to 300 chief executives and security chiefs, warning them of the substantial threat they face from industrial espionage backed by the Chinese government.
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News
Ikea rolls out staff schedule application to beat queues
Ikea has begun the roll-out of an employee scheduling application to match staffing levels to store trading patterns.
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Analysis
Self-serve US
The US self-service kiosk market is booming, but kiosks have had a mixed reception in the UK. Joanna Perry assesses the benefits and how we can learn from successes across the pond
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Analysis
No time to waste
Lockdowns at Christmas may mean major work in retailers’ IT departments halts, but that doesn’t mean that the IT staff are left idle – far from it. Liz Morrell reports
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Opinion
Out of sight, out of mind
Much attention in the past week has been focused on data security. I only hope that if any retailers out there have as sloppy data protection policies in place as HM Revenue & Customs, they take this as an opportunity to learn lessons and get their houses in order.
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News
Debenhams introduces task manager to maximise productivity
Debenhams has implemented an advanced task management system so that it can communicate a consistent corporate strategy to its stores.
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News
The Pier fortifies processing with 3G back-up link
The Pier has introduced back-up data communication links that use 3G mobile phone networks.