More on Me + Em – Page 704
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IndicatorTaking stock in cross-channel retail
Retail Week Indicator reviewed the top UK retailers’ cross-channel capabilities. Discover the top trends and best performing retailers.
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IndicatorMarketing: Why social is trending
Retail Week Indicator reviewed the top UK retailers’ marketing expertise. Discover the top trends and best performing retailers.
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IndicatorHow logistics and customer services are going digital
Retail Week Indicator reviewed the top UK retailers’ logistics and customer service capabilities. Discover the top trends and best performing retailers.
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IndicatorFive reasons Amazon leads the pack
Amazon has topped Retail Week Indicator as the ecommerce giant continues to refine its digital capabilities
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IndicatorRetail Week Indicator 2019: Methodology
Learn how Retail Week measured retailers’ digital capabilities.
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IndicatorRevealed: How the UK’s top retailers rank on digital
Amazon has topped Indicator, Retail Week’s benchmarking of the UK’s top retailers’ digital prowess.
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IndicatorPureplay ranking 2019
Retail Week Indicator has reviewed all areas of a customer’s digital shopping journey. How do the online-only retailers size up?
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IndicatorFashion ranking 2019
Retail Week Indicator has reviewed all areas of a customer’s digital shopping journey. How do the fashion retailers size up?
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IndicatorFood and grocery ranking 2019
Retail Week Indicator has reviewed all areas of a customer’s digital shopping journey. How do the grocers and food retailers rank?
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IndicatorHealth and beauty ranking 2019
Retail Week Indicator has reviewed all areas of a customer’s digital shopping journey. How do the health and beauty retailers rank against each other?
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IndicatorHome and DIY ranking 2019
Retail Week Indicator has reviewed all areas of a customer’s digital shopping journey. How do the home and DIY retailers rank against each other?
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IndicatorDepartment store ranking 2019
Retail Week Indicator has reviewed all areas of a customer’s digital shopping journey. How do the department stores rank against each other?
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IndicatorHow Ocado uses algorithms to improve delivery and service
The increasingly impressive speed and convenience of Ocado’s home delivery proposition has propelled it into the top three retailers for logistics and customer services in this year’s Retail Week Indicator.
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IndicatorHow Boots takes Advantage of its loyalty card data
Boots has clinched the top spot in Retail Week Indicator’s marketing metric on the strength of its loyalty scheme, the Boots Advantage Card.
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IndicatorHow Argos nails cross-channel retail
Argos has topped Retail Week Indicator’s cross-channel category, which measures retailers’ initiatives to link stores and online. Here, we delve into how Argos creates a near-seamless customer experience across all channels
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IndicatoreBay’s best-in-class personalisation
eBay took third place in Retail Week Indicator’s ecommerce category this year as its personalisation efforts paid off. We look at how the online marketplace makes the customer experience tailored to each user
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IndicatorH&M: From digital laggard to leader
H&M has had a meteoric rise from 18th to second in Retail Week’s Indicator after investing in digital to create a “modern and relevant” customer experience
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NewsKlarna launches pop-up 'store of dreams'
Payment provider Klarna is releasing tickets for a week-long pop-up experiential event in Covent Garden featuring retailers previously only available online.
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NewsPension watchdog demands £50m more from Arcadia
The pension watchdog is calling for an extra £50m injection from Arcadia into its retirement scheme in exchange for votes to prevent the failure of its financial restructuring proposal.
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AnalysisAnalysis: Seven retailers defying the gloom and opening stores
While many retailers – Boots is the latest – are shutting stores, others have ambitious opening programmes. Here we shine the spotlight on some of the big names that are laying down square footage.