All Multichannel articles – Page 14
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NewsCo-op to create 1,000 jobs as Covid changes shopping habits
The Co-op has unveiled a £130m investment programme including more store openings and more jobs.
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Retail VoiceWill it be bells or balls for the 2020 Christmas peak?
As the golden quarter approaches, we usually find that retail analysts start issuing predictions for the upcoming peak season. Unsurprisingly, these are slower coming through at the moment. Covid-19 has thrown out the rule book.
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Opinion‘How to navigate the future of shopping on social media’
As Walmart and Microsoft make moves to buy TikTok, Lena Roland, managing editor, WARC Knowledge at WARC, sets out how businesses can navigate the challenges and seize new opportunities in the world of shoppable media
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Opinion‘Walmart’s TikTok interest is $30bn worth of evidence that retail has changed forever’
If ever something deserved an exclamation mark, it was the news that retail powerhouse Walmart hopes to snap up video-sharing social media network TikTok in a deal worth as much as $30bn.
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GalleryStore gallery: Amazon opens first supermarket in Los Angeles
Amazon has opened the doors of its first Fresh supermarket in the latest push by the tech giant into food retail.
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DataFive ways retailers can find recovery this Christmas
With the festive shopping season forecast to look very different compared with previous years, Facebook has shared insights on how retailers can make gains this Christmas period.
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AnalysisMarks & Spencer job cuts – harsh medicine, but necessary
Marks & Spencer’s biggest round of job cuts ever has sent shockwaves through retail. Around 7,000 roles will be axed – and that is on top of 950 redundancies revealed just a month ago.
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GalleryStore Gallery: How South American giant Falabella is designing stores for omnichannel
Storied department store group Falabella is one of Chile’s most treasured national brands. Recognised across the region as an early adopter with a track record in innovation, the pioneering traits that helped it win that status are much in evidence.
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NewsDr Martens’ profits climb as online sales soar
Footwear brand and retailer Dr Martens has posted a rise in annual sales and profits, helped by strong online growth.
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Opinion
‘V-shaped recovery masks wildly divergent retail performance’
Not a day seems to have passed recently without a CVA or job losses from one retailer or another as a result of the lower footfall, lower spend and acceleration in shift online caused by the pandemic.
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OpinionCatriona Marshall: ‘We bounced back with talent, knowledge and loyalty in place’
Former Hobbycraft chief executive Catriona Marshall, who now owns specialist retailer Running Bear, on how the coronavirus pandemic meant creating an online business overnight and the adoption of a new business model
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Opinion‘As Amazon plots Go stores, bricks-and-mortar retailers must up their game’
Online giant Amazon has had a good pandemic and effectively put into practice the maxim that crisis can spell opportunity, writes George MacDonald.
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AnalysisThe Big Question: Is Sharon White’s strategy the right one for John Lewis Partnership?
John Lewis Partnership chair Dame Sharon White has launched a sweeping strategic shift in a bid to revive the group’s flagging fortunes. Here, experts weigh in on whether her plan is the right one
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OpinionThierry Garnier: ‘In a crisis, speed, agility and empowerment beat perfection’
B&Q owner Kingfisher’s chief executive Thierry Garnier on how the home and DIY retail giant responded to the Covid-19 pandemic, and why ‘done is better than perfect’
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NewsAmazon prepares to launch chain of Go stores in UK
Online giant Amazon intends to launch as many as 30 Amazon Go cashierless convenience stores in the UK.
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NewsPets at Home boss Pritchard: Pets ‘playing bigger part’ in life after lockdown
The lockdown lifestyle of working from home has seen the UK demand for pet ownership jump – a trend that Pets at Home chief executive Peter Pritchard plans to capitalise on.
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Opinion‘John Lewis chair White keeps the best and updates the rest’
Meet the new John Lewis, same as the old John Lewis – up to a point, anyway. And up to an important point, which should never be lost.
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Opinion‘Don’t believe all the online hype – Next and Majestic show value of stores’
Amid a slew of strategic shifts focused on online growth and store closures, it was refreshing to have some timely reminders of the power of bricks and mortar this week.
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NewsJohn Lewis chair White sets out new course in strategy update
Department stores and grocery group John Lewis Partnership has revealed the direction it will take following a strategic review.
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AnalysisAmazon delivery offensive: grocery game-changer or false dawn?
Online powerhouse Amazon is taking on the big grocers with a free delivery service. Here, Retail Week’s executive editor and editor debate whether the new offensive will change the grocery landscape.

















