All Technology articles – Page 10
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Retail VoiceThe retail tipping point. Are you ready?
The retail sector stands at a defining moment in 2025, with technology and consumer expectations converging to create unprecedented challenges and opportunities. But how can retailers attract, engage and retain shoppers? Amazon Web Services’ Rajashree Rane explains more
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Report StoreBrowse, Buy & Beyond
Exclusive insights into the minds of 2,000 shoppers across Europe’s largest retail markets.
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AnalysisRevealed: 40% of UK shoppers do not fully understand how retailers use their data
Exclusive research conducted by Retail Week and AWS reveals that 40% of UK shoppers don’t fully understand how retailers are using their data to personalise shopping experiences. This rises to 51% in France and 56% in Germany
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Chart of the WeekChart: How retailers should approach the Nintendo Switch 2 launch
June 5 marks the launch of the Nintendo Switch 2, the most anticipated video game console release in years
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NewsNorth Face and Cartier report stolen customer data in cyber attacks
Fashion brand The North Face and luxury jewellery retailer Cartier have said customer data has been stolen in recent cyber attacks.
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Innovation of the WeekHome Bargains opens 'cutting-edge' automated distribution centre
Family-owned discounter Home Bargains has commenced deliveries from one of the “most technologically advanced centres in the UK and Europe”
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Opinion‘If you’re not sharing shopper data with brands, rethink your retail media strategy’
Retailers, brands and customers all win when shoppers’ insight is shared, argues Publicis chief commerce officer Steve Ricketts
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AnalysisHow Holland & Barrett plans to create the nation’s go-to health app
Holland & Barrett has been busy of late, with recent results revealing a second year of double-digit growth as it continues its three-year transformation journey.
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AnalysisHow Alibaba, Boots and Tesco are winning online spend
Global ecommerce sales are expected to rise to £5.21trn in 2025. But to capitalise on this opportunity retailers must adapt to meet shoppers’ changing demands. Here we explore how Alibaba, Boots and Tesco are making online pay.
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InterviewQ&A: Pets at Home CEO Lyssa McGowan on staff restructuring, new stores and digital upgrades
Pets at Home chief executive Lyssa McGowan sits down with Retail Week to discuss what to expect from the retailer’s digital transformation, its 2,500 staff-member consultation, and where it’s at with new stores and personalisation
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NewsShein switches IPO focus to Hong Kong from London
Fast-fashion powerhouse Shein is likely to seek a listing in Hong Kong instead of London.
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InterviewQ&A: Zendesk CEO and CTO on cyber attacks and what AI means for retail
Zendesk is one of the world’s leading customer service platforms, currently wielded by major UK retailers including Tesco, Next and Lush.
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NewsAldi launches virtual work experience programme
Aldi has launched a virtual work experience programme designed to support young people explore a career in retail.
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FeatureConnected stores: Is this the future of physical retail?
Most online shopping experiences aim to be seamless and convenient with as little faff as possible, so it makes sense that the same would be asked of brick-and-mortar stores
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Innovation of the WeekShopify unveils new AI store builder among raft of tech advancements
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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NewsCo-op to roll out smart electronic shelf labels
Co-op is deploying smart electronic shelf labels across its nearly 2,400 UK stores in place of paper labels.
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Opinion‘In wake of the M&S attack, let’s keep talking about cyber risk, resilience and solutions’
Marks & Spencer boss Stuart Machin revealed this week how much he valued the support and advice of other bosses who had also been targeted by cyber criminals. Such attacks are now all too common now, so let’s ensure the issue remains high on retail’s agenda, says Retail Week editor-in-chief Charlotte Hardie
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NewsEE opens ‘exciting’ experiential store in East Midlands
EE has opened the doors to its newest experience store, making its East Midlands debut.
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InterviewThe Works boss Gavin Peck on new strategies, cyber security and rising crime
On the day that The Works upped its profit guidance off the back of strong trading results, chief executive Gavin Peck spoke to Retail Week about turning the business around, cyber security, and dealing with rising incidents of crime.
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NewsM&S site back online after maintenance shutdown
Marks & Spencer’s website is back online after the BBC reported a service outage on Wednesday evening.