All Technology articles – Page 9
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Opinion‘When Walmart bets big on AI, the rest of retail will surely follow’
Two key hires announced this week show that Walmart is putting AI and front and centre of its business. The Bentonville powerhouse has traditionally led the way in retail, so this could signal the shape of things to come, observes George MacDonald
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NewsCurrys rolls out new AI video tech to enhance customer experience
Currys is integrating AI video technology into its services operations in a bid to streamline customer experience.
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GalleryStore gallery: Halfords’ latest new-look store ‘bridges gap’ between retail and services
Cycling and motoring accessories specialist Halfords has opened its latest overhauled branch.
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AnalysisAI shopping is good – what does that mean for retailers?
OpenAI is reportedly planning to integrate checkout into the ChatGPT shopping tool. Whether this happens or not, the move by various large language model (LLM) providers to push into product discovery is massive news for retailers.
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NewsRetail expected to see a boost over summer due to higher consumer spending
The UK retail industry is expected to receive a boost this summer as consumers plan to spend more in shops, according to new research.
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AnalysisBehind the scenes at the high-tech warehouse powering Sephora’s UK expansion
One year on from the start of a partnership between global beauty behemoth Sephora and logistics firm DHL, Retail Week visits the Coventry warehouse to understand how it is serving one of the nation’s most popular beauty retailers.
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InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
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Innovation of the WeekMorrisons partners with Google on AI-powered in-store product search
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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NewsM&S rolls out invisible UV tags to aid recycling in grocery first
Marks & Spencer has become the first UK retailer to introduce invisible UV tags to milk bottles to help track them through the recycling system.
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NewsOcado reports earnings growth as it prioritises ‘turning cashflow-positive’
Technology and online grocery group Ocado has posted a surge in first-half earnings and is focused on becoming cashflow-positive next year.
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DataWhat retailers need to know about how AI is changing SEO
More people are searching for their shopping using AI tools – here is what we know so far about how to get your brand featured
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NewsCo-op announces cybersecurity partnership following spate of hackings
The Co-op has today announced a new partnership with The Hacking Games, an internet security business, to help prevent cybercrime following their recent cyber-attack.
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InterviewQ&A: Alibaba.com director talks tariff troubles, new ventures, and AI tools
As tariffs continue to cause havoc to international trade, Alibaba.com is focusing on expanding its European growth and opening up its supply chain to more opportunities.
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NewsLouis Vuitton becomes latest retailer hit by cyber attack
Luxury retailer Louis Vuitton has revealed it has been targeted by a cyber attack.
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FeaturePull the lever: where are smart retailers finding fresh growth?
From opening new customer segments and sales channels, to expanding overseas and diversifying their offers, Retail Week explores the ways retailers are getting back into growth and highlights some of the biggest success stories so far.
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Innovation of the WeekInnovation round-up: Revolutionary holograms, supersonic drones and 3D AI models
Here we bring you the 10 best innovations that caught our attention in the second quarter of 2025.
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NewsMarks & Spencer funds innovation projects to drive sustainability
Marks & Spencer is providing £1m of funding to innovations that will help it meet its ambition of becoming net zero by 2040.
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Opinion‘If cyber criminals strike, you’d better know how to use pen and paper’
There was great news today as suspects were arrested over cyber attacks on retailers. But there’s no doubt such attacks will continue and there were practical cyber crime takeaways for retailers from this week’s select committee hearing, where M&S directors shared their experience
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NewsArrests made over M&S and Co-op cyber attacks
The police have arrested four people in connection with the hacking of Marks & Spencer, the Co-op and Harrods.
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NewsAmazon Prime Day event set to bring in over £2bn in UK sales
Amazon’s annual Prime Day event is expected to exceed £2bn in UK sales, according to Adobe.