All Technology articles – Page 7
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InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
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Innovation of the WeekMorrisons partners with Google on AI-powered in-store product search
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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NewsM&S rolls out invisible UV tags to aid recycling in grocery first
Marks & Spencer has become the first UK retailer to introduce invisible UV tags to milk bottles to help track them through the recycling system.
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NewsOcado reports earnings growth as it prioritises ‘turning cashflow-positive’
Technology and online grocery group Ocado has posted a surge in first-half earnings and is focused on becoming cashflow-positive next year.
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DataWhat retailers need to know about how AI is changing SEO
More people are searching for their shopping using AI tools – here is what we know so far about how to get your brand featured
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NewsCo-op announces cybersecurity partnership following spate of hackings
The Co-op has today announced a new partnership with The Hacking Games, an internet security business, to help prevent cybercrime following their recent cyber-attack.
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InterviewQ&A: Alibaba.com director talks tariff troubles, new ventures, and AI tools
As tariffs continue to cause havoc to international trade, Alibaba.com is focusing on expanding its European growth and opening up its supply chain to more opportunities.
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NewsLouis Vuitton becomes latest retailer hit by cyber attack
Luxury retailer Louis Vuitton has revealed it has been targeted by a cyber attack.
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FeaturePull the lever: where are smart retailers finding fresh growth?
From opening new customer segments and sales channels, to expanding overseas and diversifying their offers, Retail Week explores the ways retailers are getting back into growth and highlights some of the biggest success stories so far.
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Innovation of the WeekInnovation round-up: Revolutionary holograms, supersonic drones and 3D AI models
Here we bring you the 10 best innovations that caught our attention in the second quarter of 2025.
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NewsMarks & Spencer funds innovation projects to drive sustainability
Marks & Spencer is providing £1m of funding to innovations that will help it meet its ambition of becoming net zero by 2040.
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Opinion‘If cyber criminals strike, you’d better know how to use pen and paper’
There was great news today as suspects were arrested over cyber attacks on retailers. But there’s no doubt such attacks will continue and there were practical cyber crime takeaways for retailers from this week’s select committee hearing, where M&S directors shared their experience
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NewsArrests made over M&S and Co-op cyber attacks
The police have arrested four people in connection with the hacking of Marks & Spencer, the Co-op and Harrods.
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NewsAmazon Prime Day event set to bring in over £2bn in UK sales
Amazon’s annual Prime Day event is expected to exceed £2bn in UK sales, according to Adobe.
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AnalysisThe Moriarty Effect: will Sainsbury’s loss be Dunelm’s digital gain?
Dunelm has announced its incoming chief executive following the retirement of Nick Wilkinson after seven years at the helm, but it’s not just a changing of the guard for the homeware retailer – could it be a pivot towards digital innovation?
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NewsLidl to launch self-scanning feature in its Plus app
Discounter giant Lidl has announced that it is launching a new self-scanning feature for customers which will be integrated fully in its loyalty app Lidl Plus.
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AnalysisM&S chair Norman: Cyber attack was like ‘an out of body experience’
Appearing before MPs today following a high-profile attack by cyber-criminals, M&S chair Archie Norman discussed retailers’ vulnerability, how the hackers used the media to communicate and the value of mandatory reporting of incidents
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News‘Did you pay a ransom?’ MPs ask M&S and Co-op bosses at cyber attacks hearing
Directors of the Co-op and Marks & Spencer were asked today whether or not they had paid any ransom after each was hit by cyber-criminals.
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AnalysisWill Amazon’s doubled Prime Day be a hit or miss with consumers?
For the first time in its history, Amazon is doubling the number of days its running its Prime Day event for, from two to four
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NewsM&S chair Norman to be quizzed by MPs about cyber attack
A parliamentary sub-committee is to question Marks & Spencer chair Archie Norman and other retailers about the recent high-profile hacks.

















