All Technology articles – Page 5
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InterviewSAP Engagement Cloud CMO: If your customers are sharing their data, they expect something back
If you’re still sending emails that ignore what your customers bought yesterday, you’re putting their trust on the line, argues SAP Engagement Cloud chief marketing officer Sara Richter.
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Opinion‘Consumer spending squeeze will sort the strong from the weak’
As inflationary impacts continue, retailers and FMCG brands have to work to prove they deserve a place in household spending, warns Kantar’s Jauneen Tarin
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NewsWestfield London enters partnership to roll out inclusive navigation app
Westfield London has partnered with Waymap, an inclusive personal navigation app to make shopping more accessible for customers, Retail Week can reveal.
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Retail VoiceFive trends that will redefine European retail and why retailers can’t wait any longer
AI is no longer just a conference topic. It’s already the operational engine driving Europe’s most competitive retailers
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Opinion‘Too many strategic decisions are built on underlying tech assumptions that no longer apply’
A surprising number of transformation programmes are built to address familiar challenges without acknowledging how far the parameters of what’s technically possible might shift, maintains AlixPartners’ Brian Kalms
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NewsAmazon UK tax payments climb by 20%
Online giant Amazon’s tax bill climbed last year, making it one of the biggest tax contributors in the UK.
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InterviewAS Watson CEO Malina Ngai on the Middle East, the UK market and AI
Speaking at an event in London to celebrate the 185th anniversary of AS Watson, group CEO Malina Ngai spoke about the headwinds facing the global beauty giant, why it continues to invest in the UK and the opportunities of AI.
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AnalysisPartnership update: Asos taps into ChatGPT, Ikea fights crime with new collaboration, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail
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NewsLush revamps app for customers to book events and services
Lush has added new features to its app for customers to explore and book in-store services and local events.
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InterviewQ&A: Reveal Media CEO says ‘no retailer is unaffected’ by in-store crime
With technologies such as body worn cameras being rolled out more widely to help combat crime and deter it from happening in the first place, we spoke to Reveal Media chief executive Alasdair Field about how said tech is being utilised by retailers, how shoppers react to it, and what else it can be used for.
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AnalysisExplainer: What do Google’s new products mean for the future of ecommerce?
There was a lot to unpack during Google’s I/O 2026 event and Google Marketing Live as it unveiled countless new products and innovations.
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NewsDebenhams Group launches AI-driven shopping checkout on Facebook and Instagram
Debenhams Group has enabled AI-driven in-app checkout on Meta, allowing US customers of its fashion brands to check out directly through Facebook and Instagram.
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AnalysisRefund fraud could cost retailers £2.3bn annually, with scammers taking 30% cuts
A new report by the University of Portsmouth, funded by Cifas, estimates that refund fraud could be costing UK retail dearly.
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AnalysisRetail media: The advertising opportunities the World Cup can bring
This year marks the first men’s FIFA World Cup taking place in the summer for eight years, and will have more matches than ever, more teams qualified than ever, and 16 cities across the US, Canada and Mexico set to host games.
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AnalysisTest Drive: New AI-powered virtual try-on fashion platform WNTD
A new AI-powered fashion platform bringing virtual try-on, social feedback, price comparison and AI styling suggestions has launched.
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NewsCo-op makes entry as a standalone media owner with new ad service
The Co-op has launched a new national advertising proposition to make an entry as a standalone media owner.
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InterviewQ&A: Snap Finance CEO on the need for inclusive finance for ‘everyday folks’
As flexible finance options and inclusive credit become increasingly popular with retailers and their customers, we spoke to Snap Finance chief executive Andy Smith about the importance of serving all types of customers.
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Opinion‘In a time of upheaval, retailers have mistaken efficiency for strategy’
After enduring five years of uncertainty and upheaval, retailers are increasingly focusing on driving efficiencies at the expense of fleshing out their wider strategies, says OC&C’s Matt Coode
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AnalysisThe questions readers are asking Retail Week – and how we answer them
In February, Retail Week upgraded its Intelligent Answers (iA) service, which uses AI to scour the archive to answer your pressing questions.
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NewsCurrys Business launches tech leasing service
Currys’ business-to-business division has launched a new tech leasing service, aimed at helping ease financial pressure on small and medium-sized businesses in the UK, Retail Week can reveal.