All Technology articles – Page 5
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NewsM&S launches menswear-dedicated Instagram channel
British retailer Marks and Spencer has launched ‘M&S Man,’ an Instagram channel exclusively dedicated to men’s style, in efforts to reach younger male customers.
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Opinion‘The customer may not always be right, but they must always win’
No retailer ever deliberately puts the customer second, but some make brazen claims about customer-centricity that they fail to come good on. Starting with the customer means taking a few steps back from what you’re selling, argues customer experience expert and former John Lewis director Peter Cross
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FeatureThe age of agentic AI: The next big tech trend in retail
The retail industry has only just wrapped its head around chatbots and AI-powered search, but newer iterations of AI keep emerging
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Innovation of the WeekEvri trials robot dog deliveries in the UK
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisAfter ONS retail sales delay, what data do retailers rely on?
In the age of AI, using external, unstructured data is one way that retail firms can stand out, new research shows
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FeatureFrom browsing bliss to tedious clicks: Has online shopping lost its spark?
According to research by Criteo, 76% of people think that ecommerce is functional, but not fun, almost 80% find shopping online lonely, compared to an experiential in-store experience, and nearly a third even view it as a chore.
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Chart of the WeekUK shoppers more hesitant about AI in retail than international consumers
A survey of shoppers in five key Western markets has shown that UK consumers are the most likely to express hesitation about the rollout of AI features by retailers.
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Innovation of the WeekAlibaba launches ‘world’s first’ AI agent for global trade
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsTopshop relaunches standalone website
Topshop.com has relaunched this morning under its own domain name and separately from Asos’ ecommerce platform.
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AnalysisStore tour: Exploring Ikea’s latest opening with UK boss Peter Jelkeby
Fresh from opening the first of three smaller-style stores, Ikea has debuted a new shop in Brighton’s city centre.
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NewsFrasers Group acquires technology retailer Ebuyer out of administration
Frasers Group, whose business include Game, Sports Direct and Studio Retail, has acquired technology retailer Ebuyer out of administration.
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NewsPinterest opens new European hub for leveraging AI
Social commerce platform Pinterest has opened a new European engineering excellence hub to continue leveraging AI and machine learning.
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OpinionFrom assistants to agents: What agentic AI really means for retail
There’s lots of hype, but agentic systems won’t deliver value unless they’re grounded in the realities of how retail works, argues Dunnhumby’s Sandra Stanley
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GalleryZara reopens flagship Manchester store with ‘the most advanced technology’
Fashion retailer Zara has reopened its flagship store in Manchester, showcasing its latest store concept with the “most advanced technology”.
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NewsCurrys unveils rebrand and expansion of its business division
Currys has launched a rebrand and expansion of its B2B division, Currys Business, as its customer numbers continue to grow.
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NewsAsda £1bn IT transition to complete within weeks
Asda has almost completed a £1bn IT upgrade, six months later than planned, which management believes will support the supermarket’s revival strategy.
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NewsCurrys launches new AI tool for store staff
Electricals retailer Currys has partnered with an intelligence management platform to launch a new AI tool for store staff.
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NewsBershka opens Manchester flagship with augmented reality mirrors
Fashion retailer Berskha has opened its new flagship in Manchester, equipped with augmented reality (AR) mirrors.
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Retail VoiceEight smart ways retailers can safeguard against cyber security breaches
From conducting regular security audits to training employees on cyber hygiene, Wirpo’s Hitesh Bansal reveals how retailers can improve their security culture to gain competitive advantage
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NewsAsda to launch new ecommerce insight platform Asda Xpert
Supermarket giant Asda has partnered with an ecommerce data analytics platform to create and launch the retailer’s new ecommerce insight and collaboration platform Asda Xpert, Retail Week can reveal.