All Technology articles – Page 304
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OpinionRetail surgery: If customer data is lost by another company can we make an insurance claim?
Another company processes all our credit card transactions. If customer data is lost or stolen, can we make a claim against their, or our, insurance policy?
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Opinion
Amazon Checkout
Launched last week, Checkout by Amazon allows the etailer’s customers to make purchases on another retailer’s website using the delivery addresses and payment information stored in their Amazon account.
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NewsShop Direct says sorry for Mother’s Day blunder
Online retail giant Shop Direct suffered the wrath of irate customers at the weekend when a computer glitch prevented flowers being delivered on Mother’s Day.
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NewsLakeland bolsters etail as sales move online
Homewares retailer Lakeland is ramping up its online offer with targeted merchandising on its website, as its non-store sales migrate from mail order to online.
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NewsPlay.com seeks investors as it looks to expand
Online retailer Play.com is hunting for investment to fund its European-wide expansion.
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Opinion
M&S supplier loses customer data
Marks and Spencer has become the latest retailer to fall foul of a third party security breach after its email supplier Epsilon lost customer data.
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OpinionDebenhams transactional Android and Nokia apps
Last week Debenhams launched transactional Android and Nokia apps to build on its current growth in the m-commerce market, making the retailer the first to have transactional apps for all three major smartphones.
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Opinion
How the Angry Birds shop got more traffic than M&S
The success of the Angry Birds online shop is a testament of how quickly things can gain traction on the web if they capture consumers’ imagination.
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AnalysisKiddicare’s growth spurt
The trailblazing etailer is in for a busy year. As well as launching Morrisons.com it has big expansion plans of its own, all hinging on innovative use of technology. By Rebecca Thomson
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AnalysisGoogle AdWords and trademarks
An ongoing legal battle over trademarks being bought as AdWords highlights the need for retailers to tread carefully when it comes to possible infringements
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AnalysisAnalysis: Why Wi-Fi will win
As more in-store services move online, Rebecca Thomson looks at whether retailers will need to invest in providing free customer Wi-Fi
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AnalysisThe changing face of eBay
One year on since the launch of its fashion Outlet, eBay has emerged as an unlikely ally in offloading end-of-line and clearance stock. Charlotte Hardie reports
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NewsCo-op focuses on non-food as grocery growth slows
The Co-operative Group is to ramp up its online non-food online operations but expects the grocery market to remain tough.
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AnalysisRunning up the down escalator
Retailers are in unknown territory, but it is areas such as cost-cutting and multichannel that will mark out the winners. Nicola Harrison reports
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NewsWilkinson trials contactless payment
Variety chain Wilkinson is to trial contactless payments across 25 stores, ahead of a potentialroll-out of the technology across its 350 stores.
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AnalysisThe challenges of multichannel
Multichannel means different things to different businesses. But what difficulties are directors facing during multichannel projects, and how are they overcome? Rebecca Thomson finds out
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AnalysisMultichannel integration
What are the common problems encountered by retailers trying to manage inventory across many different sales channels and how can integration help?
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OpinionIs eBay trying to be Amazon?
The purchase of ecommerce provider GSI Commerce by eBay has stirred up the ecommerce industry, but what does it mean for retailers?
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Opinion
Asos to make Amazon-style personal recommendations
Asos.com has become the latest retailer to start working towards making personalised recommendations for customers.
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NewsBoden launches social network to boost loyalty
Catalogue and online retailer Boden has launched its own social network to help customers engage with the brand and drive loyalty.