All Technology articles – Page 304
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AnalysisMaking sense of unstructured data
Unstructured data holds endless possibilities, as retailers such as Macy’s are proving. Rebecca Thomson finds out why it’s worth using.
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OpinionWHSmith pushes the envelope
WHSmith has never been the most exciting of retailers. In the last few years its City updates have followed the same reassuring yet predictable path – rising profits as further cost savings are found, and falling sales, particularly in its high street arm.
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NewsCSL plots interactive online sofa site
Furniture specialist CSL is developing a virtual shop that customers can browse online while speaking with a trained personal shopper who will guide them through their purchases.
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NewsVideo: Oasis's revamped London flagship
Oasis’s revamped London flagship store clocked up record sales when it reopened last weekend.
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Opinion
Lipsy invests in Facebook app
Fashion retailer Lipsy has launched a ‘Golden Ticket’ Facebook app to promote their latest Pixie Lott collaboration.
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News
Amazon announces launch of Kindle e-reader in France
Amazon has announced the launch of its Kindle e-reader in France. The Kindle is now available for pre-order with a price tag of E99 (£86) via Amazon.fr with delivery from October 14.Amazon’s Kindle e-book selection comprises 35,000 titles in French and includes 4,000 free classics and 28 L’Express bestsellers. French ...
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Opinion
eBay signs up to use Facebook data
Facebook is keen for retailers to link up their customer data with its own social data on users, and eBay has become one of the first to step up.
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Opinion
Game goes on loyalty drive as it develops customer insight
Entertainment retailer Game is on a drive to get more from its loyalty card after it signed up an extra 1 million members over the last year.
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AnalysisWhich 100 brands are providing the best customer experience?
Amazon’s done it again. In a survey of more than 7,000 shoppers, the online giant has topped the list of the best brands for overall customer experience.
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OpinionHow can we win back customers’ trust?
One of the most striking findings of this year’s Retail Proposition Strength Index, launched by OC&C at the World Retail Congress two weeks ago, was that customers’ trust in retail brands is in sharp decline.
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AnalysisToys R Us focuses on key trends as Christmas looms
Toys R Us has revealed the four top trends that it expects to influence toy sales in the months leading up to Christmas.
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Opinion
B&Q goes mobile
Not having a mobile optimised website is the equivalent of not opening your store on Tuesdays.
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NewsFormer Best Buy boss joins MetaPack as chairman
Former Best Buy International chief executive Bob Willett has been appointed chairman at delivery management company MetaPack.
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NewsWaitrose to install self-service nationwide
Waitrose will roll out self-service checkouts across branches nationwide in a bid to provide customers with more multi-channel payment options.
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OpinionAmazon on track to be the world's second largest retailer
Few retailers can touch Amazon at present in terms of growth, innovation, opportunities and pure excitement.
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AnalysisAmazon’s new tablet PC will ignite global sales
Amazon’s sales will be on fire with the launch of its new tablet PC.
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Opinion
Thomas Pink utilises video
Shirt retailer Thomas Pink has redesigned its transactional website with a strong focus on video.
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NewsBoots CIO Andy Haywood leaves to join Co-op
Boots’ chief information officer (CIO) Andy Haywood is leaving to become group CIO at the Co-operative Group.
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NewsAurora rolls out 90 minute delivery to another six cities
Aurora Fashions is rolling out its 90 minute delivery service to another six cities around the UK.
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NewsFacebook to develop personalisation on retailers' websites
Facebook is seeking to develop closer partnerships with retailers to deliver personalised customer experiences on their websites.