All Technology articles – Page 307
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Opinion
Which retailers are best on Facebook?
Facebook can feel like a bit of a popularity contest, and retailers aren’t immune – ChannelAdvisor’s monthly index now pits them against each other in the race for new fans.
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NewsTesco’s Amazon-style site due to launch in January
Tesco is gearing up for the launch in January of its Amazon-style online marketplace offer, which will target customers through previous buying habits and Clubcard data.
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OpinionRetail surgery: How do I automate our telephone customer service effectively?
I want to automate our telephone customer service, but how can I ensure the system helps my customers effectively without alienating them?
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AnalysisMark Horgan
Sainsbury’s new marketing director will play a key role as the grocer begins to prepare for the post-Jamie Oliver era. George MacDonald reports
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News
Amazon launches cloud-based version of Kindle
Amazon has launched a cloud-based version of its Kindle e-reader, allowing users to buy and read Kindle e-books from any device from within a web browser. Based on HTML5, the reader requires no download or installation and automatically stores books locally for offline reading.The move comes just two weeks after ...
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NewsHarrods to launch online magazine and new mobile site
Harrods is to launch an online magazine and transactional mobile site this autumn as it develops its digital offer.
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AnalysisOnline vs multichannel
Online has been driving the retail narrative for some time, but now the story is moving on as retailers with a blend of web with bricks and mortar look set to have a happy ending
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Opinion
House of Fraser's new site
Department store House of Fraser has launched a redesigned version of its transactional website.
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NewsTesco blames technical glitch for pricing error
Supermarket group Tesco has blamed a technical error for lower prices on some products in Scottish stores, in breach of an industry agreement.
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OpinionOlympic logistics
On the day we heard that “the Games of the 30th Olympiad are awarded to the city of London”, I was visiting a Woolworths store – God rest its soul.
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NewsClinton Cards improves stock accuracy with wifi
Clinton Cards has improved stock data accuracy with wireless technology that has allowed the company to automate its stock management.
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Opinion
Virtual supermarkets on subway walls
Virtual supermarkets are the next big thing – after Tesco made headlines in June with its South Korean concept, nine of the stores have cropped up in subway stations across Shanghai run by the online Chinese grocer Yihaodian.
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News
Xtra-vision set to benefit from €8m digital investment
The owners of Xtra-vision are to invest up to €8m (£6.9m) in the Irish entertainment retailer, which emerged from creditor protection last week.
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NewsHarvey Nichols’ Martin Schofield exits
Harvey Nichols retail operations and IT director Martin Schofield, effectively number two to chief executive Joseph Wan, is to leave the department store group.
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OpinionBox ticking is thwarting growth
Government must curb the corporate governance merry-go-round, says Sir Geoff Mulcahy
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AnalysisHow to cope as budgets shrink
IT budgets have fallen to a record low. Rebecca Thomson finds out how IT directors are ensuring projects remain value for money
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Opinion
Harrods shows how social media should be done
There’s been a lot of focus recently on retailers that have invested money in designing high-concept Facebook stores and innovative interactive videos.
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AnalysisCrowd sourcing for retailers
Crowd sourcing can form the basis of brilliant marketing. Rebecca Thomson finds out how retailers can use their customer base to inform their campaigns
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AnalysisAffiliate marketing: Online retailers’ best friend
Affiliate marketing is invaluable for retailers, but many forget its value in promoting full-price product. Alison Clements looks at how to get more from your affiliate marketing budget
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AnalysisHow to mix digital marketing campaigns with traditional media
As the digital world continues to grow apace, it leaves retailers in a quandary. How should traditional media marry with digital marketing campaigns? Sarah Butler reports